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Bel Air on Broadbeach , Gold Coast

2633 Gold Coast Highway, BroadbeachView Map
3/5 - Average
(87 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Bel Air on Broadbeach Review and Rating

#20 of 21 hotels in Broadbeach (87 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3.5)

Value (3.5)

Service (3.5)

Location (4)

Rooms (3)

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Bad customer service

by Ian M on 19 Jan 2017

I booked this place online at booking.com. Half an hour later my flight had been changed and I called and told the guy that I can't stay there, asked if they could refund me considering I only booked half an hour ago and they had more than enough time to re-rent the room. The guy had very bad English and said that I had to call the manager the next day and that he had cancelled my booking. Called the manager and she told me that because I didn't cancel I could not be refunded. Definitely would n...
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You get what you pay for

by Trudge0808 on 08 Jan 2017 (Family Traveller)

I knew this accommodation was in the lower price bracket when I booked and I got what I paid for. It is right on the highway but the noise from the room above and unit block next door was the issue. The rooms were clean but the was a strong musky small and silverfish and cockroaches in the drawers. This is a cheap option for a family if you are on a budget but want to be close to the action. It is next to Pacific fair and short walk to beach. Parking is very difficult if you have a large ca...
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Didn't end up staying!!!

by Julia C on 20 Nov 2016 (Couple Traveller)

When we arrived, we were given room 6 on the ground floor, when we unlocked the door and walked in, we saw clothes all over the bed!! We quickly left and realised on the door it was 6A... Walked around the other side to find number 6, which the door also unlocked with the key we were given!!! Umm.. I don't think so, we left and found somewhere else to stay!! So disappointed and disgusted!!!

great overnight stay

by Jan T on 25 Oct 2016 (Friends Traveller)

Girl at front desk very helpful. There are two storeys of units we had No 19 upstairs. Quite spacious, clean, and everything supplies (toaster, microwave etc.) 2 double bed in this unit made for great sleeping for two sisters.

Overnight expo

by Diana S on 04 Oct 2016 (Business Traveller)

The room was average and quite spacious. The room has a tub good for two people and the room was clean. Faucet in the toilet was making noise when you turn it on, there was no door between the bathroom and the bed, it would be good if there is a sliding door or something. The location was very convenient opposite Pacific Fair and walking distance to the GC convention centre. I only stayed overnight for the Little Light expo. The staff was very friendly and helpful. Plenty of parking in the pre...
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Bel Air on Broadbeach Address

Address

2633 Gold Coast Highway, Broadbeach

Gold Coast, Queensland, Australia

About Bel Air on Broadbeach

CHECK IN 2:00 PM
CHECK OUT 10:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed