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Best Western Hôtel de l'Arbois , Aix-en-Provence

97 Rue du Docteur Albert Aynaud, Parc de la Duranne, Parc De La DuranneView Map
4/5 - Good
(233 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Best Western Hôtel de l'Arbois Review and Rating

#21 of 69 hotels in Aix-en-Provence (233 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (3.5)

Rooms (4)

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For a 3 stars, this is really good !

by Alexandre L on 16 Jan 2017 (Couple Traveller)

This is a good 3 stars hotel that would be very close to 4 stars. Room has a nice big flat TV air conditioning works and is silent and does not smell. There is a spa at the 3rd floor. The restaurant is very good, breakfast in room are great! It is a shame that the restaurant is not open on the week-ends evening, because plates and service are very pleasing.

Good location

by John_70_dreamer on 28 Dec 2016

The reception staff went out of their way to help us and were always ready to accommodate your needs. The room I ended up with was very clean with very good furnishing /Comfy big bed and new flat screen to watch tv) The hotel restaurant was in medium quality but good.

Over-&-Beyond Customer Service!

by Gielock on 01 Dec 2016 (Family Traveller)

Helpful staff from Front Desk to Restaurant to Back Office and Management Team. Front Desk Alexandra, Audrey, Silas and Pierre were helpful especially Audrey who was informed by our lost phone in a taxi (which ran away) went all out in getting their Director Cedric Nowak to escalate. Restaurant Server Matthieu was patient in explaining menu and making sure our dining experience was pleasant. Back office like Aurelie was very patient in getting the dining menu set up and answered transportation q...
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Very helpful reception staff

by marianne_j_dunn on 31 Oct 2016 (Couple Traveller)

My husband and I stayed here for 5 nights to take in Aix en Provence and surrounding area. You definitely need a car here is the first observation. I can't praise the reception team - whether it was giving directions or sorting out issues with my hire car they were great. Also we needed an easy access room and I have to say that it was so easy to get to and from the car to the room. It would have got a higher score if the restaurant was as good as the rest.

Great Service

by Andreas S on 22 Sep 2016 (Business Traveller)

Due to unforeseeable events I had to cancel my stay. The hotel's team was very friendly and supportive in finding a good solution for my cancellation. I wish I'll get the opportunity to at this hotel deals next time I'll visit Aix-en-Provence!

Best Western Hôtel de l'Arbois Address


97 Rue du Docteur Albert Aynaud, Parc de la Duranne, Parc De La Duranne

Aix-en-Provence, Provence-Alpes-Côte d'Azur, France

About Best Western Hôtel de l'Arbois



Bar and lounge
Handicapped accessible
Elevator lift
Reception 24 Hrs
Air conditioner
No smoking
Conference room
Sauna bath
News stand
Pets allowed