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Best Western Hotel Causeway Bay

Cheung Woo Lane, Canal Road West, Causeway BayView Map
3/5 - Average
(371 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Best Western Hotel Causeway Bay

#442 of 708 hotels in Hong Kong (371 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3)

Value (3)

Service (3)

Location (4)

Rooms (2.5)

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Above average experience, can make minor improvements

by SRIRAM R on 17 Jan 2017 (Business Traveller)

When we arrived at Best Western Causeway Bay, we were in for a mild surprise that they don't accept Forex / Travel Cards as security hold. So guests who prefer not to swipe foreign credit cards are left with only option to withdraw cash from ATM and pay them. Amenities are good overall as Best western tries to provide the guest with comfortable stay experience in minimum space. The breakfast is basic and adequate, the daily room service is good quality and WiFi is mostly without disruption. Th...
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Bad service

by Veronique A on 06 Jan 2017

I think I am not going back to the hotel, the experience of service is really bad, desk service people seems they are angry all the time, and they are not able to give any direction. The room similar as all hotels of same category in Hong kong.

Location at Causeway Bay - so close to Times Square and MTR

by dev_sLingapore on 06 Jan 2017 (Family Traveller)

The property gets top rating for its location - 5 mins walk to Times Square and Causeway Bay MTR. There are a lot of other modes of transportation viz., bus, tram and taxis. A BIG thanks to Kenneth Kwok, Asst. Manager who responded to my email and took care of my room allocation request. I would also like to highlight on 3 improvement areas: 1. Breakfast: same menu everyday - at least expected Omelette in addition to Boiled Eggs ! 2. Elevators: need efficient programming - had long waiting time...
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Hostel not Hot

by saint014 on 05 Jan 2017 (Friends Traveller)

On arrival we found the desk staff terse and wary of being engaged in conversation. Being an early flight, naturally the rooms allotted were not serviced, so we went off to explore the local area. On our return six hours later there were still problems with the rooms. Ours had been allocated to another, and our friends had non smoking rooms that wreaked of smoke, one with ashtray provided. We booked non smoking superior rooms, but the one offered had no hanging space for clothes. We complained, ...
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Causeway bay lansing hotel

by Scott W on 02 Jan 2017 (Business Traveller)

I went for new year's Eve party. The banquet area very clean and has very pretty Chandler's. The food and service was very good. Sandy was amazing and helped us with all of our questions. We also got a room and the beds are very comfortable. Thank you to Sandy and the staff that helped to make our new years fun.

Hotel Location


Cheung Woo Lane, Canal Road West, Causeway Bay

hong kong, hong kong, hong kong

About Best Western Hotel Causeway Bay



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Tour desk
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Currency exchange
Safe deposit box
News stand
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries