From
To
Date

How do you book APSTS bus tickets online?

  • An APSTS ticket booking can be completed online using the ixigo app or website.
  • Passengers can check updated APSTS bus routes, timings, ticket prices, bus pass info and timetables with ease on ixigo.
  • All online payment modes (netbanking/UPI/credit card/ debit card) are accepted for bookings.
  • Once the booking is processed, passengers must save their e-ticket or M-ticket on a mobile device and produce it at the time of boarding.
  • Got any queries? ixigo customer support is here to help. Contact us via a 24x7 chat, on our dedicated helpline, or via email.

APSTS bus types

The APSTS provides the following bus services for affordable online bookings:
  • Semi Deluxe:Designed for long-distance travel, these buses have toughened windows, 44 2x2 seats with luggage space below, and an entertainment screen.
  • Standard: These buses ply on local, intrastate as well as interstate routes. They have high-back 2x3 seating, and some are fitted with heating systems.
  • Xylo: A unique service among bus operators, these 7-seater air-conditioned cars are provided for long and local routes.
  • Tata Sumo: Just like the Xylo service, the Sumo cars ply on local and long routes on ordinary fares, and have a passenger capacity of 8.

Bus amenities

Semi-deluxe buses have extra luggage space, mobile and laptop chargers, and a 21-inch TV and CD player for passenger entertainment. Standard buses, owing to their cheaper fares, do not have additional amenities apart from comfortable seating and heating systems.

For an economical travel experience, passengers can opt for bus passes that offer discounts on travel within Arunachal Pradesh. For a detailed explanation, see the ‘APSTS bus pass information’ topic further below.

Features of APSTS buses

APSTS buses have toughened windows, plush high-back seating, branded air conditioners, electronically controlled engines and amenities (listed in the previous section) that make them perfect for long distance travel across mountains and valleys.

Apart from the usual bus features, Xylo and Tata Sumo car seats booked under the APSTS allow passengers to make use of luggage racks, spacious and comfy seating, music systems and seatbelts. These cars are ideal for replacing buses on remote or narrow routes in the state.

About APSTS

The Arunachal Pradesh State Transport Services (APSTS) was established on December 5, 1975 with just two buses operating from Khonsa (Tirap district) to Naharkatia in Assam. Fast forward to 2021, and the APSTS now has 280 buses travelling on 119 routes.

Navigating across mountains, plateaus and forests in this hilly state is a challenge that the APSTS met with the motto of “providing safe, regular, reliable and economical” bus services to the average citizen. As of today, almost all district headquarters and important administrative centres have been connected with the far-flung corners of Arunachal Pradesh.

Bus services by APSTS

The APSTS operates 15 main stations in the districts of Arunachal Pradesh, along with 7 sub-stations. It offers interstate bus services to Assam, Meghalaya and Nagaland. Apart from the 280-strong bus fleet, the APSTS also operates 30 Xylo and 44 Sumo services from most stations.

To keep up with modern technology and passenger demands, this operator plans to expand in the following areas:
  • Running luxury buses enabled with GPS tracking, AC and other amenities.
  • Operating cargo services to distribute goods and essential items to remote areas.
  • Providing concessional cards to students and government employees.
  • Offering free travel passes to the differently abled or special persons, with allowance for one escort.
  • Transporting of postal mail.

APSTS bus pass information

While making an APSTS ticket booking, passengers can choose from 4 bus pass categories:
  • Monthly Concessional Pass: Offers 50% concession on tickets (plus courier charge). All passengers may apply for this with a valid photo ID. Pass validity is for 1 month.
  • Employee Pass: Offers free tickets to APSTS employees and their family (plus courier charge). Departmental ID cards are required to obtain this pass.
  • Divyang and Special Pass: Offers free tickets to differently abled persons and those registered as Special Persons in Arunachal Pradesh. Availing this pass requires an ID card issued by a special authority. Its validity is for 1 year.
  • Government Pass: Offers free tickets (plus courier charge) to MLAs, ex-MLAs, MPs and freedom fighters of Arunachal Pradesh. A departmental ID card is required for this pass, and the validity period is for 1 year.
All the above categories and their concessions are valid only for travel within two points in a single APSTS bus journey inside Arunachal Pradesh.

What are the concessions given by APSTS?

The APSTS offers free travel for differently abled and special persons; government employees (MLAs/ex-MLAs/MPs) and freedom fighters; and APSTS employees. It also offers a 50% concession on bus travel for passengers using a monthly concession pass. Apart from this, children below the age of 5 can travel for free on APSTS buses if they don’t occupy a seat.

APSTS Booking FAQs

Q. Is there a child ticket option in APSTS buses?

A: There is no child ticket option for an APSTS online booking. Children below the age of 5 can travel for free without a seat. Travel for children above the age of 5 requires charging of full adult fares.

Q. Can I travel on an APSTS bus without a printed ticket?

A: Yes, you can travel with an M-Ticket. The booking SMS sent by the APSTS to your registered mobile number can be shown at the time of boarding. Passengers must also carry an original and valid photo ID with them.

Q. Could I change my APSTS ticket details after completing my booking?

A: The APSTS does not offer the option to change ticket details after a booking is completed. If you put in incorrect information or need to modify details like boarding point/name/gender etc., you will have to book a new ticket.

Q. What identity documents do I need while travelling with the APSTS?

A: Passengers must carry a driving license, voter ID, passport, PAN card, or Aadhaar card for ticket verification. Photocopies are not allowed.

Q. Is the APSTS bus e-ticket transferable?

A: No, it is not possible to transfer an APSTS bus e-ticket.

Q. I lost my APSTS bus ticket. How can I get another copy?

A: A copy of your APSTS bus ticket booking is emailed to you after booking is completed. You can take a printout of that mail and carry it at the time of boarding. If you didn’t receive this email, then check the booking SMS sent by the APSTS to your registered mobile number. Note the PNR number, type it onto the official website, and take another printout.

Q. Can I track my APSTS bus online?

A: APSTS buses do not have a live tracking option. You can contact their helpdesk at 8256924090/9863319884 for any queries. For a station-wise list of contact points, visit apsts.arunachal.gov.in/Citizen/Contact.aspx

Q. Does the APSTS have a current booking option?

A: There is no online current booking option under the APSTS’ services. For any last minute bus bookings, passengers will have to resort to ticketing at offline counters.