The UPSRTC - Uttar Pradesh State Road Transport Corporation is a public road transport service run by the Uttar Pradesh government. It is headquartered in Lucknow and has the largest fleet of buses in North India. Apart from Uttar Pradesh, UPSRTC bus booking can be made for all the major places in neighbouring states like Uttarakhand, Bihar, Rajasthan, Delhi, Punjab, Himachal Pradesh, Jammu and Kashmir, Madhya Pradesh and Haryana, along with providing international bus service to Nepal. UPSRTC ticket booking is a hassle-free and comfortable experience for a safe and affordable bus journey.

Bus Services by UPSRTC

Uttar Pradesh State Road Transport Corporation provides regular intrastate and interstate bus services, along with chartered bus services. Customers can book buses for weddings, leisure, trips, etc. Special pilgrim services to places like Katra, Varanasi, Haridwar, Mathura etc. can also be booked using UPSRTC online booking.

How to book UPSRTC Bus Tickets?

  • You can do UPSRTC online bus ticket booking using the ixigo app or the ixigo website.
  • ixigo gives you the best deals on bus booking along with assured ixigo money, that can be used to book even more tickets! Customers can also use any payment mode (Credit/debit card, net-banking, e-wallets) to book tickets.
  • In case of any query, ixigo customer support is always available with a 24x7 chat system, along with a dedicated customer helpline and Email-ID.
  • All online transactions on are safe and secure.
  • Customers can also check bus routes, timings, price details, arrival and departure timetable conveniently on ixigo.

UPSRTC Bus Types

UPSRTC provides seamless and comfortable bus services in a number of bus categories:
  • Lohia Gramin Sewa: This service operates as a shuttle service between district headquarters and nearby towns/villages/tehsils, catering to rural and economy-conscious passengers. It charges about 70% of ordinary services fares.
  • Mini Bus: This service operates the same way as Lohia Gramin Sewa but since it has just 32 seats, it gets filled up fast and reaches the destination faster.
  • Janrath Bus: This is a new, low cost AC bus service that is very comfortable. The idea behind introducing these AC buses with reasonable fare is to make it affordable for low income people so they can enjoy luxury travel without putting any burden on their pockets.
  • Volvo Bus: Spacious and comfortable, Volvo buses are fully AC for ease and comfort during long journeys. They are 45-seater, spacious, state-of-art buses with great comfort and ply on all major routes.
Travellers can also choose from Suhani Sewa, Scania Bus, City Bus, Sleeper Bus and Ordinary Bus available on UPSRTC.

Bus Amenities

  • Water bottles, blankets and TVs are available in UPSRTC Volvo and Scania Multi Axle buses.
  • UPSRTC provides rest rooms, canteens, booking offices, toilets, drinking water, timetable and fare chart display, enquiry counters, public address systems, lights, fans, seats and benches and PCO etc at all its bus stations. Cleanliness of the bus stations and buses are high priority for the UPSRTC.

UPSRTC Bus Pass Information

UPSRTC provides various bus passes and free passes in the form of Radio Frequency Identifier (RFID) based smart cards. RFID is a plastic card resembling Debit/Credit Cards of banks with a built in electronic chip that stores information of the validity period of the bus pass, the destinations of travel permitted on the pass, and the type of pass. These RFID cards are contactless cards and can be validated by bus conductors and inspectors by simply holding them close to the ETIM. Passengers can register for or renew these smart cards at any of the convenient Point Of Sale (PoS) located at various important bus stands in their respective city.
  • Sugam-MST: This is a distance-based general pass with monthly validity.
  • Sugam-MST(Student): This is a distance-based general pass with monthly validity. Only those students who are less than 21 years of age and can provide a school/college certificate that confirms the same are eligible for this pass.
  • Open-Ended (ePurse): This is an amount-based e-purse with a validity of 5 years.
  • Tourist Pass: The rate of this pass is Rs.795 and it allows unlimited travel on select routes for the pass validity period of 8 days.

Popular UPSRTC Bus Routes

Some of the major bus routes are as follows:
Lucknow to Banaras Delhi to Farukhabad Banaras to Gorakhpur
Bareilly to Meerut Ballia to Lucknow Allahabad to Banaras
Gorakhpur to Banaras Kanpur to Allahabad Mau to Lucknow
Agra to Kanpur Meerut to Lucknow Ghaziabad to Gola
Jaunpur to Lucknow Azamgarh to Kanpur Dehradun to Pilibhit
Raebarelly to Banaras Farukhabad to Delhi Noida to Ballia
Jhansi to Kanpur Aligarh to Agra Rampur to Delhi
Travellers can make their UPSRTC online ticket booking using ixigo app and website for a comfortable and seamless travel experience.

Features of UPSRTC Buses

  • All the buses run by UPSRTC are provided with wide seats and air suspension for better comfort.
  • The entertainment facilities (movies, videos, audio) provided by UPSRTC on the bus make the journey even more enjoyable.
  • Travellers are also provided with water bottles, blankets, facial wipes, etc. Along with these features, the buses have minimal noise, no jerking movements and enough space for luggage, making the journey highly comfortable.

What are the concessions given by UPSRTC?

UPSRTC provides a number of concessions on UPSRTC online bus booking. Some of major benefits are as following:
  • Distinguished citizens including Members of Parliament, Distinguished Reporters, ex-members of the UP Legislative Assembly and Council, primary and middle-school teachers under the UP government and freedom fighters are permitted to travel free in the UPSRTC buses.
  • Citizens of the state, police and defence personnel who have been decorated with bravery awards are permitted to travel free of charge in corporations buses.
  • Free travel facility is available to any physically handicapped person whose disability according to the certificate provided by the CMO is 40% or more in ordinary buses. These include blind, dumb, deaf, handicapped and mentally challenged citizens.
  • Children below 5 years of age travel free while children between the ages of 5 and 12 are charged 50% of the normal fare.
  • The UPSRTC has also announced a 30% concession for female travellers but it is yet to come into effect.


Q. Till what age can a passenger book a half ticket under the UPSRTC?

A: Half tickets can be booked for children between the ages of 5 and 12 under the UPSRTC.

Q. Is it mandatory to carry an e-ticket printout while boarding the UPSRTC bus?

A: No, it is not mandatory. You can show the e-ticket on any mobile device along with a valid photo ID to board the bus.

Q. After booking tickets with UPSRTC, can I update my ticket details?

A: To avoid chaos in seat allotments and scheduling, UPSRTC does not allow passengers to change their ticket details after the booking is complete.

Q. How can I recover a lost UPSRTC bus ticket?

A: You can recover a lost e-ticket by printing the copy sent to your email ID at the time of booking. Registered UPSRTC website users can also go to their account’s ticket section to get a copy for a fresh printout. If you purchased tickets without registration, contact the UPSRTC helpdesk with ticket details from the SMS sent to your mobile. They will verify your identity and provide a copy of your lost ticket.

Q. What physical ID proofs are needed to travel on a UPSRTC bus?

A: Any valid government issued photo identification document will be accepted to travel on a UPSRTC bus.

Q. Can someone else use my UPSRTC bus e-ticket to travel?

A: No, only the person whose name has been given at the time of booking will be allowed to use the ticket. E-tickets are not transferable.