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Carbon Hotel

Europalaan 38View Map
4/5 - Good
(271 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Carbon Hotel

#1 of 11 hotels in Genk (271 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4)

Rooms (4)

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Not worth the price you pay for it

by WimLeuven on 06 Nov 2016 (Family Traveller)

Stayed here with family for two nights but wasn't impressed at all. Altough the hotel looks nice and trendy on first sight, you soon discover lots of defaults. The rooms are spacious but very dark. The design is maybe nice but why there is no towel rack is a complete 'not done' Our safe didn't work either. You soon get bored of all the black parts, specially the toilets. Reception staff is friendly but not very efficient (breakfast vouchers were not written out for everybody in our company so we...
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Good business hotel, nice rooms

by leolimoncello2003 on 04 Nov 2016 (Business Traveller)

We were here for just one night and arrived very early at 10am (check-in is after 3pm) but the very kind receptionist made every effort to find us a room nonetheless, it even included a free upgrade. We really appreciated this unannounced early check-in. The room was spacious and stylish, yet a bit "dark" but we liked it. The half open bathroom was also big enough and while we enjoyed the rain shower we could not ignore the moldy surroundings. The lights in the bathroom are not sufficient, to a...
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Super modern place

by BernardVassallo_4 on 04 Nov 2016 (Solo Traveller)

Very modern and comfortable place to stay in Genk. Very spacious, clean and convenient rooms. Good restaurant service. Only criticism is that the spa services are maybe priced too high for hotel guests. Yet a breath of fresh air in the hotel industry, keep it up.

Not a great second time around

by Krasina M on 15 Oct 2016 (Business Traveller)

I've stayed in the hotel couple of years ago when it probably must have just opened and I remember that I loved it then. Well only after two years things have gone slightly down hill. I will start with the positives - front of house team (reception, bar and waiters staff) extremely polite and helpful. Rooms haven't changed and It's one of the reasons I came back to this hotel - they are spacious and still give you privacy, good and comfortable bed, soft sheets. Unfortunately I had to continue w...
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Benefit of doubt

by Joana D on 18 Sep 2016 (Couple Traveller)

It's the fourth time that we stay at this hotel . The hotel breathes sophistication and class from the reception to the rooms however there are details that need attention, particularly in the maintenance field. For that reason I was planning to give a 3 however the bed and pillows are so comfortable and the room so sexy bringing the overall score higher and I trust the hotel will work on the rest.

Hotel Location


Europalaan 38

Genk, Flanders, Belgium

About Carbon Hotel



Bar and lounge
Massage beauty center
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Safe deposit box
Sauna bath
Pets allowed