Casa De Baga , goa

Hotel location is excellent, 500 MTR distance from baga beach. We have booked 3 nos. hotel room online, bad experience with room amenities, cleanliness and room service. They do not have sufficient staff in kitchen to provide room service. Morning breakfast is also not as per the expectations. Only poarotha, omlet and bread butter as breakfasts. Overall service and facilities are poor. Moreover hotel renovation was going on. Reception personnel were also not co operative.

It's plain to see that the owner has poured his heart and soul into this hotel. The decor and extras (WIFI, TV etc) are quite top class for a 2star hotel. It is however let down due to uncaring staff. We walked in asking for a room, price changed 3 times and over a matter of days we were given no less than 6 different prices by various staff members. First room.. broken toilet (cistern didn't work, water wouldn't shut off, sounded like a waterfall all night). WIFI signal lasted 15mins, no more W...

Except the prime location of the hotel nothing was good for us. There was no parking space. No hot water, no bathroom doors, the bathroom showers were damaged. No wifi, no tv channels, no way of calling room services, u literally have to go downstrairs. Hotel menu card is high. Spent around 1500 for just water and coffee in two days. No room lightings

The most comfortable and memorable stay I ever experienced. The staff we very polite and helpful. Amazing location with an amazing ambience. I would love to visit this hotel again an again, seriously had an amazing time.

I booked two Deluxe room from booking.com pictures of room which were pretty good, I drove from Bangalore to reach the hotel after a 10long hours of drive to find that one of the room AC not working, and they wanted only cash as payment, when I refused, I was asked to travel 5 KMs to and fro on a broken scooter to pay through my credit card. I had no energy to fight, hotel offered a damn room and said till evening ac will be fixed and had to use the room they gave as stand by, pictures attached,...