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Cromwell Crown Hotel

141 Cromwell RoadView Map
2.5/5 - Poor
(901 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Cromwell Crown Hotel

#935 of 1,080 hotels in London (901 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (2.5)

Value (2.5)

Service (2.5)

Location (4)

Rooms (2.5)

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One of the worst Hotels I have ever stayed in...DO NOT STAY HERE

by Vanessa C on 23 Jan 2017 (Couple Traveller)

DO NOT PAY UPFRONT!!! The beds were terrible and did not even have fitted sheets, infact our King was 2 twins pushed together without any attempt to make them look like a king. The room (309, King Superior, Back corner of building) was COLD! We complained constantly about it, and were told this room was known for being cold...but NO SOLUTION! (the tried to give us a small heater which literally did nothing). Also, the lift did not go onto our floor, we had to take it to the 2nd floor, then go up...
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Dreadful experience, avoid at all cost!

by gap_intheline on 19 Jan 2017 (Business Traveller)

Avoid this hotel. The hot water did not work for an entire day, and when it finally did... The roof above the shower literally collapsed on me. Besides injuring me (not the coolest experience of all!) the staff never replied to my email complaining about what happened (I left very early in the morning, as I couldn't afford to miss my flight). I am attaching photos of the shower and its roof, so it will be clear this is not a "made up" review... A decent hotel would have refunded me (or, at least...
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Poor service

by Nursel E on 13 Jan 2017 (Couple Traveller)

I think because we had one of the new rooms it was quite clean, so no living things! But our room was very tiny, we were told that breakfast was chargeable and there was no coffee facilities in the room.

Wont rush back

by igloum2014 on 11 Jan 2017 (Friends Traveller)

Arrived later than planned due to the tube strike, room we were shown to already had occupants luckily they were not in the room when we entered, we were given a new room which looked nice and clean though baking hot. Most side lights didnt work, not the end of the world but not good. When we eventually got the shower working (which had no hook to hang it) the water didn't drain, reception sent a maintenance man within about 10 mins which sorted the problem (a gunky hair filled drain as no cover...
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Ok but not great

by AliP28 on 02 Jan 2017 (Couple Traveller)

Booked here for New Years Eve at nearly £200 for the one night with no breakfast. Good points: Bed was really comfy Had everything we really needed Room was ok- it was small but its London its going to be small Location 24hr reception Bad Points: Bit dirty- there was some sort of brown rust/mould I don't know in the bathroom near the shower Staff were very odd- not exactly welcoming No breakfast included was annoying but there are plenty of places to eat around the area I would stay aga...
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Hotel Location

Address

141 Cromwell Road

london, england, united kingdom

About Cromwell Crown Hotel

CHECK IN 2:00 PM
CHECK OUT 12:00 AM

Amenities

Wifi
Bar and lounge
Gym
Restaurant
Airport shuttle
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
News stand
Cable satellite tv
Hair dryer
Complimentary toiletries
Laundry