Travelling as          Guests

Element Times Square West , new york

311, West 39th StreetView Map
4/5 - Good
(3768 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Element Times Square West Review and Rating

#246 of 464 hotels in New York City (3768 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4.5)

Rooms (4.5)

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Does not meet expectations for a Westin

by Krystal D on 27 Jan 2017 (Couple Traveller)

Most kitchen amenities were not clean. 3 of 4 glasses not clean. Unclean knives, plates, ice cube trays. No soap to run the dishwasher with the previous persons dirty dishes. Counter was coming apart near the bottom beside the drawers with the screw exposed. Desk showed too many signs of wear. Maids did not replace amenities as they were used. Had to call to the front desk to have things fixed. I was granted a late check out after all the issues, and then they asked if I would allow them to...
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Good hotel, great location

by smumba on 27 Jan 2017 (Family Traveller)

We loved being in the garment district. We walked to Hells Kitchen, Hudson River cruises, Times aquarium and a Broadway. Even the subway was at the end of the block. Felt very safe. Free breakfast and happy hour were awesome.

A Lot of Bang for the Buck

by Keith Z on 26 Jan 2017 (Couple Traveller)

Well laid out room with fridge and sink, great shower, stylish surroundings. Free breakfast and happy hour and a decent price. Right near Times Square - lots of places to eat and near everything. Great staff!

Ticks all the checkboxes on a traveler's list in value for money hotels

by aghaaamir on 24 Jan 2017 (Business Traveller)

Excellent location due to its vicinity with Times Square, Macy's, Madison Square Garden & Jacob K. Javits Convention center. The staff was courteous and Friendly. The plus side included very good sized rooms in this locality, decent breakfast and we were pleasantly surprised with the happy hour snacks around late afternoon early evening times.

Good location, however service could be better

by Patricia L on 24 Jan 2017 (Friends Traveller)

Made reservations over a month in advance for one night stay. When arrived at 3p, was told we were too early to check in and to come back in an hour or so. Went next door to Irish Pub...came back and was told room ready, but had not been inspected. We were told to wait and we would be called when it was ready. Sat for about 15 minutes (the lobby was full). Finally went back to desk (by then it was 415p). Told person at desk we had things to do in evening and needed to change clothes. Got ...
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Element Times Square West Address


311, West 39th Street

new york, new york, united states

About Element Times Square West



Bar and lounge
Business center
Handicapped accessible
Valet parking
Tour desk
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Atm cash machine
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed