Travelling as          Guests

Fontecruz Toledo , Toledo

Plaza del Juego de Pelota, 7View Map
3.5/5 - Average
(518 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Fontecruz Toledo Review and Rating

#24 of 45 hotels in Toledo (518 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4.5)

Rooms (4)

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Kings' rooms

by lonelyapart on 14 Jan 2017 (Family Traveller)

We were surprised by the size of the rooms - they were huge!!! with baldachin over bed. The hall is huge. The design is very pleasant. The only strange thing was that the front manager is Many-faces Yanus - the only person is opening garage door for coming cars / checking-out / checking-in / consulting guests / replying for rings from the rooms / making payments. I've never seen such rush before. Is this an economy from a general manager??? But keep in mind - plan extra time for checking out - t...
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The only good thing about this hotel is its location

by Alexander P on 09 Jan 2017 (Family Traveller)

Rude staff which doesn't care about you at all The hotel is literally falling apart and nobody takes care of it. So if something is broken it's broken forever. There are nice stains on the ceiling in lobby after some water leak. Bar is there but it's just closed all the time. Same story with the restaurant and spa. Air condition in our room didn't work and it was really cold there. Some furniture was broken, room itself was dusty. I could continue this list as long as I wanted, because it's real...
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Much positive, some negative

by Y A on 05 Dec 2016 (Couple Traveller)

This hotel is rated 5 stars but there are definitely some things about it that are not worthy of five stars. There is no concierge, and the restaurant was not open any of the nights we were there (I have never stayed at a five star hotel that didn't have a restaurant open every night). There is no door man to assist with unloading the car (the lady at the front desk who checked us in assisted us with our luggage). The lobby is beautiful but one could not get any service by way of drinks or fo...
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Lovely hotel but a couple of points stop a 5 star review

by Mattjj27671 on 02 Nov 2016 (Couple Traveller)

Stayed here for 2 nights in October 2016, the hotel is well situated about 5 mins walk from the Cathedral. It is really well decorated and of a high standard. The only issues that stop this been 5 star are that the spa/pool area were not in use, closed for maintenance I was told, but this was not mentioned to me when I booked and this was a factor in booking it. We also were upgraded to room 115 which was very nice, large and decorated to a high standard, however, if you want to lay in past 9am ...
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Elegant hotel in city centre

by john n on 25 Oct 2016 (Couple Traveller)

We wanted a central hotel as we only had a day and a half in Toledo and Fontecruz fitted the bill. We had looked at the Parador but that is located on the other side of the valley that partially surrounds the town. The hotel is very, very good and tastefully restored. Not much to look at from the outside but once through the doors all that changes. The reception area is impressive as is the lounge. We didn't eat in the restaurant but it looked pleasant enough. The breakfast room was smallish but...
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Fontecruz Toledo Address


Plaza del Juego de Pelota, 7

Toledo, Castille-La Mancha, Spain

About Fontecruz Toledo



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Medical assistance
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed