Where
Check-in
Check-out
Travelling as          Guests

Four Points by Sheraton Taicang

No. 288 Shanghai East Road, Taicang Suzhou, JiangsuView Map
4/5 - Good
(134 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Four Points by Sheraton Taicang

#1 of 91 hotels in Taicang (134 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (4)

Location (4)

Rooms (4.5)

powered by
WRITE A REVIEW

First stay is the last time

by AngelaChen888 on 15 Dec 2016 (Business Traveller)

Their check-in system might have some restrictions, because wait for a while after we provided ID for checking. Not a good experience for front deck concierge, poor attitude , bent brows on the face, no introducing for hotel's facilities even breakfast's location. Breakfast is not bad, west and east food all you can find here, room's view is good as well.

One of the worst Sheraton in Asia

by Erika G on 07 Dec 2016 (Business Traveller)

We have stayed in this hotel last night and it was terrible. We booked in advance given our Platinum membership number and we received the confirmation in our app. Our preference states very clearly we always want non smoking room as well as we made it clear when booking a room but when arrived we were told all 200 non smoking rooms are not available! So we had to accept smoking rooms which were terrible! They asked for SPG number as they didn't have it although our booking was clearly confirmed...
Read More

Good hotel

by MRPAX1 on 02 Dec 2016 (Business Traveller)

Stayed for 10 days on business. Great bed. Clean rooms. Aircon not good. Either too hot or too cold (hard to control temperature). If people smoking in hallway or other rooms it gets into the aircon system and room stinks of smoke. Gym and pool are good. Staff speak a bit of English.

Solid stay. Good price.

by Lou S on 24 Nov 2016 (Business Traveller)

I had a nice room. Tall windows give nice view. TV had two premium channels and plenty of English options. Comfy rooms. Plenty of business conveniences in the room (HVAC was a little tough to control.)

If you EMAIL, don't stay here

by Michaelwix on 08 Nov 2016

I need email access to work. Yesterday, my room had wifi but could not connect to the internet for some reason. I called and someone who didn't know how to fix it came for me to say the same thing to them. They promised an engineer would return to fix it for me. Nobody came. Today, same problem. Nobody at Guest Services answered the phone, so I'm taking my computer to the lobby bar to work. Not ideal but the only option I have right now. Very disappointing because the rooms are quite comfortabl...
Read More
READ ALL REVIEWS

Hotel Location

Address

No. 288 Shanghai East Road, Taicang Suzhou, Jiangsu

Suzhou, Jiangsu, China

About Four Points by Sheraton Taicang

CHECK IN 2:00 PM
CHECK OUT 2:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed