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Grand Hyatt San Antonio

600 E Market StView Map
4.5/5 - Excellent
(2870 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Grand Hyatt San Antonio

#20 of 354 hotels in San Antonio (2870 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4.5)

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Excellent property for vacation or business

by 50Cal2015 on 26 Jan 2017 (Business Traveller)

Everything from the loading/unloading, check in, to quality of rooms did not disappoint. It is easy to feel comfortable at this hotel with comfortable rooms and an outstanding fitness area. As an added bonus, the meeting rooms were comfortable but the elevators are especially quick - this can be important with a crush of people after a meeting.

Great stay, great location!

by fetspot on 25 Jan 2017 (Friends Traveller)

I attended a large salsa festival that took place at the hotel. It was my first time in San Antonio, and it was a perfect location. It is steps from The Alamo, the Riverwalk and the mall. The service was great, the rooms were clean and the wifi was strong. The concierge was wonderful. I wanted to surprise my boyfriend for his birthday, and I arranged a cake delivery. The hotel staff made sure everything went smoothly.

Great decor, creature comforts not so much

by Russeljm on 25 Jan 2017 (Business Traveller)

The lobby and rooms are lovely; great interior decorator. Staff was friendly, Ruth's Chris restaurant a bonus, great location. But I'm puzzled by creature comforts. For a room with 2 beds, why only one decaf coffee? And for coffee, why no little milk/cream containers and only that powdered "whitening" stuff? Why no complementary bottle of water? There is also no restaurant/coffee shop for meals less expensive (or not so meat-oriented) than Ruth's Chris but more than the coffee stand.

Conferance

by 501shannonv on 25 Jan 2017 (Business Traveller)

The hotel was nice but street noise was loud the first night. It was in a good location and close to Alamo and river walk. Food expensive but good. Had to go to the mall for food with an acceptable price range.

Great Location (next to Convention Center) and Excellent Customer Service

by DaniFillman on 24 Jan 2017 (Business Traveller)

I stayed at this hotel for a conference that was being held right next door at the Convention Center. Generally hotels that rely on conference attendees are not as responsive as other ones (as far as my previous experience, others may disagree) as they can rely on the convention centers for repeat customers. The Grand Hyatt San Antonio was extremely polite, responsive, helpful, and friendly throughout my stay. Based on their customer service, I would highly recommend this hotel to others. They ...
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Hotel Location

Address

600 E Market St

San Antonio, Texas, United States

About Grand Hyatt San Antonio

CHECK IN 4:00 PM
CHECK OUT 11:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Concierge
Valet parking
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
No smoking
Banquet facilities
Conference room
Safe deposit box
Security guard
News stand
Atm cash machine
Cable satellite tv
Coffee maker
Hair dryer
Laundry
Pets allowed