Travelling as          Guests

Grand Hyatt Shanghai

88 Century Avenue, Pudong New Area, Pudong New AreaView Map
4.5/5 - Excellent
(2165 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Grand Hyatt Shanghai

#20 of 4,672 hotels in Shanghai (2165 reviews)

Overall Rating (4.5)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4.5)

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Great hotel - mediocre service

by MacGyver-SG1 on 23 Jan 2017 (Business Traveller)

The hotel itself is lovely and Jin Mao is one of my favorite buildings (definitely my favorite in china). Service at this grand Hyatt is mediocre and cannot compare to other Grand Hyatt and I have just done a Grand Hyatt Hong Kong, Taipei and Shanghai in the last 2 weeks. When there is an exceptional service at Grand Hyatt Shanghai it always catches my by surprise. The staff always seems too stressed/busy to greet you or make you feel welcomed. Room Tip: ask for a lower floor (hotel is a...
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Room in the sky

by H438HYjacquelinec on 22 Jan 2017 (Couple Traveller)

Exciting experience to stay. The room are modern and up to date in the sky, the river city view are spectacular. The club lounge on the 83rd floor have incredible view and feeling when the cloud flowing in front of you, that's most unforgettable moment. The lounge food quality and service are very good. The architect of atrium are most incredible design. A place to remember.

Beautiful tower, excellent club facilities

by Zacbarcelona on 22 Jan 2017 (Business Traveller)

Here in business. The executive club was especially appreciated for breakfasts and nightcaps. Only issue was with door keys, which do not seem to work well on doors and elevator. Having them reprogrammed on thicker cards seemed to help.

Nice enough

by Manydaysaway on 21 Jan 2017 (Business Traveller)

Amazing how in China something so new can suddenly look a little old and a little tired. Maybe that because the new Shanghai tower has recently been completed. That's not to say it's not a very nice hotel. The spiral room configuration is an architectural delight. Quite thrilling actually. The rooms vary in size and in lay out. The club lounge is a little austere with no alcoholic drinks after quite an early cut off. A nice enough hotel however the visual architecture is superior to the actual...
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Great service and attention to customer needs

by Joe Z on 18 Jan 2017 (Business Traveller)

Regency club has great food and service, staff was great as well. Location is great, gym has amazing views as well as fantastic service. IFC mall nearby is great for shopping. Right across from the hotel is the new shanghai tower which is the tallest building in china and second tallest in the world. Great location for tourists and very near great restaurants. The bund river views with the city views behind it during days provide endless beauty and at nights are lit up. I would highly recommen...
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Hotel Location


88 Century Avenue, Pudong New Area, Pudong New Area

Shanghai, Shanghai, China

About Grand Hyatt Shanghai



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Banquet facilities
Conference room
Currency exchange
Medical assistance
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries