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Grand Mercure Beijing Central

6 Xuanwumen Nei AvenueView Map
4/5 - Good
(851 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Grand Mercure Beijing Central

#102 of 6,245 hotels in Beijing (851 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4.5)

Rooms (4)

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Not a 5 star

by EyeCandy C on 17 Jan 2017 (Solo Traveller)

Been to a lot of grand mercure hotels, not sure why most of their hotels doesn't have bell boys. Nice rooms but first impression always last. Even 4 stars have someone that offers to bring ur luggage to ur room.

Awsome Reception

by Miguel151 on 14 Dec 2016 (Friends Traveller)

Last month on November 11,12 spent the weekend at this hotel. The front desk reception was very warm and welcoming-specifically Ms. Nana Bian and Edward Ren. Ms. Ren, was always attentive and made this stay very enjoyable. The facilities are very clean and comfortable. Excellent location! Would not hesitate to return!

Unaccommodating staff and poor customer service

by Pam S on 05 Dec 2016 (Business Traveller)

From the time we checked in until the time we left, the game of the hotel was to get every dollar they could. A simple print from USB request that should have costed less than 3$ US turned out to be $20 for 5 sheets of paper because the staff member told me the code didn't work for the printer in the business center and had to use his computer at the front desk. A lunch buffet that was almost empty and served chicken that was raw. When I mentioned to the manager he told me that maybe it was beca...
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Recommend for youngsters

by Simon A on 05 Dec 2016 (Business Traveller)

This hotel is at 單西區 where close to Sogo, big shopping malls which youngsters like to go. Besides, it's around 5 mins walking distance far from railway station. Although the hotel inside is a little bit old, it's still value for money! Also there are some restaurants available where is very local, must try at nite before sleeping

Poor service at front desk.

by Plat_Member on 26 Nov 2016 (Business Traveller)

On my first stay, the experience was bad as the front desk staff has special treatment for non-Chinese. I was queuing to check out and there was an available staff but she was keeping herself busy with other things. However when a non-Chinese guest walks towards the counter for check out, she stopped what she was doing and attended to her. I asked she later why she gives priority to non-Chinese, she say she did not notice me. For this trip, their attitudes did not improve.
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Hotel Location

Address

6 Xuanwumen Nei Avenue

Beijing, Beijing, China

About Grand Mercure Beijing Central

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed