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Grand Serenaa , pondicherry

R.S No 164/1, Puducherry Tindivanam Main Road, Kootroad , TiruchitrambalamView Map
Best for : FriendsFamily
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4/5 - Good
(199 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Grand Serenaa Review and Rating

#38 of 98 hotels in Pondicherry (199 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4)

Location (4)

Rooms (4.5)

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My stay at Grand Serenaa

by DeepakS1969 on 22 Nov 2018

Well hotel does not have Gym. It is too far from the beach or from downtown. Rooms are horrible. Some people on the front desk are nice. However they have no coordination. One person will quote you verbally some amount for car taxi etc and next day when you are going to call cost will be at least double. Be careful once they find out you are from US all the prices goes up by at least 1500 rupees. If you pay them extra money they will say that will return you change. Later when you ask they wil...
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Good resort but limited things

by NareshVajawat on 21 Nov 2018 (Family Traveller)

I stayed in the marigold suite room for 2 nights . The room was excellent but the resort as such didnt have anything exciting . Not having a beach was a big drawback for the resort . Though i was aware of the same prior to my trip . Overall the property is decent . Food could have been better .

A Beautiful Resort eclipsed by the WORST SERVICE & Attitude !!

by Ashok_Pillai on 21 Oct 2018 (Family Traveller)

A Beautiful Resort, Clean & Well Maintained ! UNFORTUNATE that we had to come across such HORRIBLE SERVICE & ATTITUDE.. The reception : The check-in process was smooth but instead of welcoming us to the resort, the lady at the reception was asking us to check-out at 10AM the next day ! (Note : The check-in time is 2PM and Check-out is 12PM & full payment made in advance ) The Restaurant : Very casual attitude by the staff. The lady who took our order was the worst I have ever seen in the hospi...
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Excellent stay with family

by TADUTT81 on 30 Sep 2018 (Family Traveller)

This resort is located outside the city which makes it more desired place to stay.If you rdingly. Weather is very hot and humid so most of the time we stayed at hotel. Daffodil room given to me was just infront of swimming pool view. I think that was the best room to stay. Overall staffs are very courtesous and humble. Breakfast was so good even one of the staff offered juice to mid kid as he was not willing to take milkshake. Highly recommend this hotel to others specislly those who will travel...
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4 star property.. 2 star service

by tusharj191 on 24 Sep 2018 (Family Traveller)

At first glance the property is very beautifully landscaped.. we stayed in the marigold room for 2 nights.. the room was quite spacious.. I would rate it 3.5 out of 5.. maintanence was definitely lacking for the price I am paying for this room.. at breakfast I trusted for an extra serving of fruits at which point the assistant banquet manager Ravi says that he will not serve us any more because we have already take two servings of the fruit. I asked for his superior.. we waited for 20 min.. n...
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Grand Serenaa Address

Address

R.S No 164/1, Puducherry Tindivanam Main Road, Kootroad , Tiruchitrambalam

pondicherry, pondicherry, india

About Grand Serenaa

CHECK IN 2:00 PM
CHECK OUT 10:00 AM
In a Nutshell

Looking for a secluded holiday, away from the hustle and bustle of the city? Choose to stay in Grand Serenaa Pondicherry for a vacation of a lifetime. The resort is spread over lush green acres in the peaceful beach city. The resort has all the ingredients of a rejuvenating stay, including a cliffside swimming pool, spa and a lawn-facing restaurant. The resort also offers impeccable services for the business travellers, complete with a conference room.


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Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Business center
Restaurant
Airport shuttle
Concierge
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Laundry