Grand Serenaa , pondicherry

Well hotel does not have Gym. It is too far from the beach or from downtown. Rooms are horrible. Some people on the front desk are nice. However they have no coordination. One person will quote you verbally some amount for car taxi etc and next day when you are going to call cost will be at least double. Be careful once they find out you are from US all the prices goes up by at least 1500 rupees. If you pay them extra money they will say that will return you change. Later when you ask they wil...

I stayed in the marigold suite room for 2 nights . The room was excellent but the resort as such didnt have anything exciting . Not having a beach was a big drawback for the resort . Though i was aware of the same prior to my trip . Overall the property is decent . Food could have been better .

A Beautiful Resort, Clean & Well Maintained ! UNFORTUNATE that we had to come across such HORRIBLE SERVICE & ATTITUDE.. The reception : The check-in process was smooth but instead of welcoming us to the resort, the lady at the reception was asking us to check-out at 10AM the next day ! (Note : The check-in time is 2PM and Check-out is 12PM & full payment made in advance ) The Restaurant : Very casual attitude by the staff. The lady who took our order was the worst I have ever seen in the hospi...

This resort is located outside the city which makes it more desired place to stay.If you rdingly. Weather is very hot and humid so most of the time we stayed at hotel. Daffodil room given to me was just infront of swimming pool view. I think that was the best room to stay. Overall staffs are very courtesous and humble. Breakfast was so good even one of the staff offered juice to mid kid as he was not willing to take milkshake. Highly recommend this hotel to others specislly those who will travel...

At first glance the property is very beautifully landscaped.. we stayed in the marigold room for 2 nights.. the room was quite spacious.. I would rate it 3.5 out of 5.. maintanence was definitely lacking for the price I am paying for this room.. at breakfast I trusted for an extra serving of fruits at which point the assistant banquet manager Ravi says that he will not serve us any more because we have already take two servings of the fruit. I asked for his superior.. we waited for 20 min.. n...