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Hanoi Grand Hotel

26 Hoi Vu StreetView Map
4/5 - Good
(44 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Hanoi Grand Hotel

#369 of 573 hotels in Hanoi (44 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (3.5)

Value (4)

Service (4)

Location (4.5)

Rooms (3.5)

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Staff not friendly and worst breakfeast ever

by Sebas w on 26 Nov 2011 (Couple Traveller)

First of all, the room that i stayed is nothing to compare with the pictures on the website. There was a closet that seperate my room and the one of my neigbor but the wall inside the closet wasn't one. It was like a thiny wood board so i could hear everything of what they were saying. The breakfeast was horrible, cold eggs probably made a couple of hours ago. Towel smell bad. Wi-fi is not often working. Staff not friendly at all . But some people seems to had a great experience and I wonder how...

Rude Staff and not worth the money

by antolio on 24 Aug 2011 (Friends Traveller)

The hotel was nice in a good location, but the staff was so horrible it was not worth staying there! Never in our travels have we met a staff so ill-tempered, unhelpful and rude. After a day we went to see the beauty of city when we came back the hotel and discovered that my handbag with all our money and cards had been stolen. we asked the manager of the hotel but he refused. We were really upset but had to..... . To sum up: if you do not want to be treated like dirt whilst paying a fair amount...
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Great hotel to stay in Hanoi

by JacobbMath on 20 Aug 2011 (Business Traveller)

As I arrived at the Grand View hotel, I had been travelling in Vietnam for 4 weeks ( Sai gon Mekong delta , Nha trang , Mui Ne , Hoi An ) and I have to say this was the best hotel I stayed at on my entire journey. The hotel staff were so welcoming they helped out with anything I needed whether it be taking me up the road to a shop I was looking for, telling me where all the good restaurants were to helping me out with my laptop. The room I had was fantastic and it looked quite new, very clean wi...
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My best hotel experience in Asia

by PerNaKel on 01 Jun 2011

Nice, friendly hotel with well equipped rooms and a breakfast buffee including hot, strong coffee and fresh fruit among many things. But, what makes this to best hotel is the service, I've never seen anything like it. I forgot my camera in a taxi and was devastated. I don't know how many cabs and taxi clients there is in Hanoi, but The personnel helped me to track it down and brought the police to the man who grabbed my camera from the car, while I was on a by the hotel arranged cruise in Halong...
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I live in Hanoi....trust me...don't stay here!!!!!

by kpdank on 30 May 2011 (Business Traveller)

I am expat who has been living in Hanoi for the last year. I had a business function in the Old Quarter and needed a room close by to ensure I would have time to prepare and get ready. My co-worker and I had one hour to shower and prepare but when we arrived at the hotel we discovered.... They had not reserved the room we had looked at the night before. Instead we were given a much smaller room upstairs. Our shower did not work in our room...they had to give us the key to a room on another fl...
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Hotel Location

Address

26 Hoi Vu Street

Hanoi, Ha Nội, Vietnam

About Hanoi Grand Hotel

CHECK IN 12:30 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed