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Hawthorn Suites By Wyndham Dearborn/Detroit, MI

5777 Southfield Service DriveView Map
3/5 - Average
(330 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Hawthorn Suites By Wyndham Dearborn/Detroit, MI

#21 of 33 hotels in Detroit (330 reviews)

Overall Rating (3)

Cleanliness (3)

Sleep Quality (3.5)

Value (3.5)

Service (3)

Location (3.5)

Rooms (3.5)

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D.U.M.P.

by Laureigh L on 21 Jan 2017 (Family Traveller)

Please save yourself the trouble & frustration. Front desk staff is rude, the place is FILTHY, and it does not feel safe. There's noise and traffic everywhere. 1st room was dirty (dirty dishes in the sink), 2nd room wreaked of marijuana. 2 security guards at the door not sure of whether to keep the mischief in or out. This hotel was totally misrepresented on Hotwire as a 3-star hotel, which also makes me question the integrity of their brand.

Disgusting Hotel

by Tanitra P on 17 Jan 2017 (Couple Traveller)

Bed bugs, stains on curtains and furniture. I would not recommend this hotel to travelers. The receptionist gave us our money back, but it is not worth the risk of taking bed bugs home. When we called the front desk, she was not surprised and said she did not need to come and see. That tells me that they are well aware of the problem. I don't have a lot of pictures, because I took video. But enter this hotel at your own risk!

Worst Hotel Stay Ever

by philipbM4683YP on 17 Jan 2017 (Business Traveller)

This was a January 2017 stay for 3 nights. Had to keep the thermostat at 78 degrees, the windows leaked so bad. TV remote never worked. The hotel staff cut the electrical cord to the desk. the loose end was hang off the bottom of the desk. Never finished my shower on last day, the Water stopped working,,, I had to use the bathroom at the coffee shop across the street. Trash everywhere in parking lot from the cleaning service people.

Need some TLC

by guest2017319 on 17 Jan 2017 (Business Traveller)

The floor plans of the suits are nice but they need more thorough cleaning and up to date furniture.

What else could go wrong?

by Kathleen S on 14 Jan 2017 (Business Traveller)

I will start by saying I am by no means a picky person. All I look for in a hotel is safety, comfort, and cleanliness. My colleague and I both stayed here for one night. While the staff at reception was friendly and tried their best to be helpful, the following went wrong: - Room #1: Carbon monoxide alarm battery low which led to repeated chirping. I was able to get it to stop, only to have it start up again late at night as I was falling asleep. There were (what appeared to be) blood stains all...
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Hotel Location

Address

5777 Southfield Service Drive

Detroit, Michigan, United States

About Hawthorn Suites By Wyndham Dearborn/Detroit, MI

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
No smoking
News stand
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Laundry
Pets allowed