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Heian No Mori Kyoto

Sakyo-ku Okazakihigashi Tenno-cho 51, Sakyo-KuView Map
3.5/5 - Average
(111 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Heian No Mori Kyoto

#212 of 354 hotels in Kyoto (111 reviews)

Overall Rating (3.5)

Cleanliness (3)

Sleep Quality (3.5)

Value (3.5)

Service (3.5)

Location (3.5)

Rooms (3)

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Good after all

by Trippa_ad_Visor on 14 May 2016 (Friends Traveller)

Went with a large group of students. The staff complained about we swapping rooms and anticipating the checkout by 1-2 days (over a 2 weeks period). Double-room was very small. On the plus side, the hotel has an internal sento (thermal bath) freely accessible, and also the yukata (kimono for sento) is already available in the room. Note that Wi-Fi didn't work at third floor, we had to go down to 2nd floor or to the lobby.

Nice urban-suburban hotel

by Ken T on 05 May 2016 (Business Traveller)

Nice enough place. When any room problems occurred they were promptly dealt with to the customers satisfaction. Accommodating staff, GREAT Japanese bath and some really fine restaurants. Prices were about standard for the area

Standard Business Hotel, Nothing Special

by faisalm88 on 21 Sep 2015 (Friends Traveller)

I stayed here while attending a summer school at Kyoto University. It's a standard business hotel, the room was average sized with a small bathroom. The staff wasn't always very friendly and very few people at the front desk spoke English.

Poor customer service

by Marco C on 06 Sep 2015 (Business Traveller)

As the main organizer of an academic event, I booked rooms for several students in several hotels. This was the only hotel that made everything to make the whole experience troublesome. They do not advertise contact information in english (no phone number, no email address, no contact form). They charged me for the fees of 2 students that did not stay 3 days each out of the 2 weeks they ended up staying at the hotel (I booked rooms for 40 people). Their customer service (in Japanese) is just hid...
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Poor Experience, Room is sooo..dark and scary lobby

by josephine830 on 23 Jul 2015 (Family Traveller)

I stayed at this hotel for only one night and accommodation was arranged by travel agency. When I first stepped into the hotel lobby, the impression is not good, very old style and aging hotel, very dark lighting. We heard a continue old style Japanese music perhaps coming from temples nearby and resulted a very stange and scary atmosphere. We were assigned to room 56X which is a double-bed room and located at the corner of the floor. The room is very dark with strange layout as well as scary at...
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Hotel Location

Address

Sakyo-ku Okazakihigashi Tenno-cho 51, Sakyo-Ku

Kyoto, Kyōto, Japan

About Heian No Mori Kyoto

CHECK IN 3:00 PM
CHECK OUT 11:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed