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Hemus Hotel

31 - Cherni Vrah StreetView Map
2.5/5 - Poor
(71 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Hemus Hotel

#111 of 128 hotels in Sofia (71 reviews)

Overall Rating (2.5)

Cleanliness (3)

Sleep Quality (3)

Value (3)

Service (2.5)

Location (4)

Rooms (3)

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One of the worst stays in a hotel in Sofia, Bulgaria ever

by Anton B on 17 Jan 2017 (Business Traveller)

The room was dirty and filty. The receptionist overcharged me. The elevator was dodgy and the WiFi didn't work. I demanded to change room and floors and was transfered from floor 14 to floor 12, but it was the same, non-working and filthy rooms. Tried to demand all the money I had pre-paid to be refunded, but was denied it. Stay away from this hotel, it's not worth it, good location, but beware!!

Dirty room, bad service

by Zois P on 08 Dec 2016 (Couple Traveller)

We stayed in Hemus in Sofia due to proximity to the metro. We chose the business suite, which had super view at the city center, but the room was really dirty and the clean services after the first night didn't even replace the used glasses.

Just functional

by munish g on 13 Oct 2016 (Family Traveller)

Everything is there...location. Exceptionally good restaurant at top. Conference hall. Service.....what is not good are rooms...just functional. I stayed in two different rooms one had below standard bathroom and other was better but nothing great....but location is great.. I was surprised to find a top notch Restaurant on top floor called monkey....great restaurant with great food

Very standard

by Jay S on 12 Oct 2016 (Friends Traveller)

15min walk from central, 10lev taxi ride. Right opposite a shopping mall & next to a casino. Major issues & wait times with lifts! Incompetent staff. Small rooms, smaller bathrooms! Oldskol tv as big an iPad! Horrible breakfast. Small bar in lobby. Good for stag.

Satisfactory--ish

by Teatime-today on 21 Jul 2016 (Family Traveller)

Clean, tidy, small rooms. Soviet style building.... all very plain. The shower was tiny, shower head completely broken, so I had to pull the head off to avoid flooding the bathroom. Close to railway underground 'European Union' and a newer shopping mall with a Costa Coffee. Read reviews about bed bugs, but checked the bed carefully and didn't see any or get bitten! AC excellent, but the little condensation hose wets the bathroom floor. Comfortable beds.
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Hotel Location

Address

31 - Cherni Vrah Street

Sofia, Oblast Sofiya-Grad, Bulgaria

About Hemus Hotel

CHECK IN 12:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
Banquet facilities
Conference room
Safe deposit box
News stand
Atm cash machine
Mini bar
Cable satellite tv
Hair dryer
Laundry