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Travelling as          Guests

Hilton Nairobi , Nairobi

Mama Ngina Street, Po Box 30624, Po Box 30624View Map
3.5/5 - Average
(1127 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Hilton Nairobi Review and Rating

#28 of 162 hotels in Nairobi (1127 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3)

Service (4)

Location (4)

Rooms (3.5)

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The staff makes it good

by Gilles R on 21 Jan 2017 (Business Traveller)

I have stayed many times already at this Hilton. It is true that the hotel is really old. The rooms badly need a renovation, this is by far not even close to a 4* standard. So why do we continue to stay here: this is clearly because of the staff. They are also super friendly and helpful. You need a driver: you have it in 2s. Nothing is a problem for them. Staying at executive level in beneficial as they really serve free of charge all type of beverages (not limited to beer or wine as other hotel...
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Overated and staff extorted me.

by simongoveyausuk on 20 Jan 2017 (Family Traveller)

The room was very tired and ordinary. I had paid for the accommodation in full via British Airways but the person at reception insisted I had to pay more. I felt I had no choice but to agree as I was meeting my now wife for the first time and it was my first visit to Kenya. The Hilton Hotel in Sydney is Australia is fabulous but this place is crass and I will never go there again.

Excellence in Nairobi

by NorthForkMtnInn on 17 Jan 2017 (Solo Traveller)

I was greeted at the front desk warmly by Henry who offered an upgrade to the Executive Level which gives access to the Executive Lounge. This is the perfect place for meeting clients. The view from the 14th floor is spectacular. Henry surprised me on arrival with a beautiful fruit basket with mangoes, bananas, apples, oranges, strawberries, and passion fruit. The service is always the best and this is the main reason I always stay at the Hilton when in Nairobi.

Couldn't agree more with other reviewers

by ecobeeWill on 16 Jan 2017 (Couple Traveller)

The Good: - The staff are very friendly and helpful. Everyone from the doormen/bellhops to Front Desk were more than happy to help us. - The lobby is quite nice and conjured up images of what Nairobi may have looked like during peak-colonialism - The security was always A+ and although at first was very disarming, we came to appreciate the work they did. - The price was more than fair for the quality of service and product you receive The bad: - Rooms are pretty dated and A/C was mediocre at be...
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Best Services

by CRISPUS W on 04 Jan 2017 (Business Traveller)

Our workshop was taken to a whole new level by the team here. With nice, airy halls with best support services, there is no match for this hotel. And the meals....so good I had to look for the chef and give my compliments!!
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Hilton Nairobi Address

Address

Mama Ngina Street, Po Box 30624, Po Box 30624

Nairobi, Nairobi Area, Kenya

About Hilton Nairobi

CHECK IN 12:00 PM
CHECK OUT 11:00 AM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Banquet facilities
Conference room
Currency exchange
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed