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Holiday Inn Express Dubai, Internet City

Tecom Zone, Knowledge VillageView Map
3.5/5 - Average
(582 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Holiday Inn Express Dubai, Internet City

#268 of 545 hotels in Dubai (582 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (3.5)

Rooms (3.5)

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Water problem and in dire need of a refresh

by Nicolas B on 14 Jan 2017 (Business Traveller)

First let me tell you about the elephant in the room: during my 3 days stay, the hotel faced serious water problems. We are talking 2 days with no hot water in the shower and 5 hours at night with no water at all. There was no upfront communication, and no obvious sign on arrival - I was just stuck here at 7am trying to get hot water in the shower. This is for the well deserved 1 star rating. For the rest, things are only sub standard, not dramatic, but not good either. Internet works, hotel is...
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Complete disappointment

by Mahmoud R on 09 Jan 2017 (Business Traveller)

You can hear night club music while in the bed in 3rd floor until 2.30 am. Water supply cut at around 1 am. When claimed to reception they said it will be back at 5am!!! It will be first and last time for me in this hotel.

Hildays inn express Dubai internet city

by 758mohammedk on 07 Jan 2017 (Family Traveller)

The hotel is situated in internet city of Dubai. Nearby restaurants, cafes, super market are situated in a walking distance range. It is very convenient location with low taxi fares to reach Emirates Mall or JBR. Very friendly and pleasant staff.

Bad customer service, dirty hotel, small rooms

by member9999 on 06 Jan 2017 (Family Traveller)

stayed for 1 night on January 1, 2017, and thought that the room is clean & spacious based on TA review. However, upon check in, it was a nightmare. The check in staff took 1 hour plus to check us in as there were other last minute guest who has no rooms trying to book a reservation. Guests were standing all over the front desk right next to us when we were checking in overlooking our reservation, and hotel staff did not do anything to them. It took them a very long time to arrange our rooms...
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Friendly staff and ok hotel

by arstrobelt on 04 Jan 2017 (Business Traveller)

Stayed at the HI express internet city for one night only. As in all HI express hotels, breakfast is included and the selection is very reasonable compared to other branches I have visited including some hot items as well as Indian and Asian selections. The hotel itself shows its age. Flooring was worn out at places and the bathrooms have seen better days. Room was small in size but that was expected with HI express being one of the budget brands of IHG. The hotel staff was very friendly thou...
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Hotel Location

Address

Tecom Zone, Knowledge Village

dubai, dubayy, united arab emirates

About Holiday Inn Express Dubai, Internet City

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed