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Holiday Inn Express Phoenix-Airport/University Drive

3401 East University DriveView Map
4/5 - Good
(487 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Holiday Inn Express Phoenix-Airport/University Drive

#56 of 173 hotels in Phoenix (487 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4.5)

Service (4.5)

Location (4.5)

Rooms (4.5)

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Great Hotel! The Remodeling is A+++++!

by Kathryn L on 26 Jan 2017 (Business Traveller)

Two years ago, I stayed here while I attended a conference. When I found out I had been booked in the same place this year, I was not thrilled to say the least. To my surprise, the hotel had been remodeled during the past two years and now it is gorgeous! The colors are bright! The bed was soooo soft! Most importantly, Susie, who has worked at this hotel for 18 years, is so wonderful, friendly, and welcoming. Rene was very professional and solved my problem. I would highly recommend this hotel a...
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Susie is Fantastic!

by Keith K on 22 Jan 2017 (Business Traveller)

I stayed at this location for three days and two nights. I was lucky enough to meet Susie, one of the Guest Service Agents. I met her during my first morning breakfast. My co-worker had left the dining table without throwing away his plate, cup, etc. Susie walked over to inquire and I commented he made a mess! She and I chatted for several minutes and when I left she wished me to have a great day! I arrived back to the hotel later that morning and sooner than I expected. Susie saw me work...
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Good value, always clean

by Guaymita on 18 Jan 2017 (Family Traveller)

We have used this hotel on several occasions. We've always had clean, well-appointed rooms, and absolutely nothing to complain about. We find it very convenient for flying in or out of Sky Harbor. Not much else to do in that area. Main downside is that there is nothing within walking distance (a place to eat for example). The hotel has its own restaurant and bar, but the food isn't great.

Rooms Clean, Staff Friendly

by Karen J on 09 Jan 2017 (Family Traveller)

We only stayed one night after flying into the Phoenix airport. Our room was clean and updated and the staff was friendly. Hotel is located near office buildings and even though the hotel offers free breakfast there is a Waffle House right next door for an additional breakfast option.

Needs more work!

by KaMar4486 on 03 Jan 2017 (Family Traveller)

Walking into this hotel you get the impression it's a nice clean newly renovated place. But the rooms definitely need more work. The walls are thin and the front door had a crack so you could hear everything in the hallways and the rooms around you. The air conditioning was so loud, it kept us up all night. The breakfast area was nice and the food was adequate. The hotel is close to the airport but I would not stay there again.

Hotel Location


3401 East University Drive

Phoenix, Arizona, United States

About Holiday Inn Express Phoenix-Airport/University Drive



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
No smoking
Golf course
Conference room
Safe deposit box
News stand
Atm cash machine