Holiday Inn Express & Suites Bengaluru Racecourse , bengaluru

I had visited this hotel in January 2019 and stayed here for 14 nights. Being an IHG gold elite member there was absolutely zero benefit given to me. The normal room size here is very small, i received an upgrade when i told them that i will checkout from the hotel if they don’t change my room. The front office staff was extremely unwelcoming and uncooperative. There was no network in my room because of which i had to use the landline in my room. I made multiple complaints for the same but there...

Hotel location was easy to find. I was here for some business meet & then we had quick lunch. I enjoyed my food at the hotel & found the staff helpful. Hotel ambience was very nice. Really like the hotel smell. Some hotel smells very pathetic.. Good Business hotel.

I must say pathetic experience ever. Me and my friend went for dinner on 4th floor and asked for 2 indian breads which took good amount of 30 mins to reach us and after 30 mins we got only one . We asked the staff twice to call the manager but nobody turned up. We left the place without having our dinner , went to front desk asked them to call the manager and after good 10 mins supervisor came and he dint seem to be apologetic much. Starting from when we entered the restaurant the soup was cold,...

Fantastic stay.. Thank you Varun for the lovely hospitality. The rooms are spacious and overlooking the Race course, they are amazing and a must opt for. You have a great team in place. Hope to be back soon.

Staff is good . Stayed here for a day from 6th to 7th jan afternoon in room no 0825. Just a feedback and not a conplaint for the lady in the restraunt Ms sakshi could have done better as a managing authority in restraunt being more empathetic to her guests.