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Hotel Bentley , Brussels

Avenue Rogier 51View Map
2.5/5 - Poor
(114 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Hotel Bentley Review and Rating

#8 of 9 hotels in Schaerbeek (114 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (3)

Value (3)

Service (3)

Location (3)

Rooms (2.5)

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Expensive, run down, dirty and unprofessional staff

by Addicted2Capitalism on 25 Dec 2016 (Couple Traveller)

PROs + the cheapest hotel I could find near the city centre + near the tram line + hotel and not a hostel, so no room sharing with strangers CONs - staff are unable to give proper printed receipts - door card does not work - heating is set too high, making your eyes dry - dirt and marks on the backroom walls and door - flipping expensive for such a low quality 2 star hotel (€35 per night per person) - dirty floor - thin walls - dark, flickering lights with different colours - very old and parti...
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Rude, unfriendly, unpleasant and impolite staff

by aprox on 12 Dec 2016 (Solo Traveller)

The hotel cannot be reached from the airport with public transport for late night arrivals. A taxi is to the cost of 40 Euro a trip! this is more than the cost of the room!!! The hotel does not answer to email requests. When calling there is only one line and it is busy all the times. There is no friendly assistance or polite answering of guest questions. Hotel fees were non-refundable. I call this a trap! Such places should be thrown out from any serious booking portal.

Awesome restored hotel

by Margie A on 04 Dec 2016 (Couple Traveller)

Rooms were comfortable. Staff friendly. We will definitely return, very charming. Downtown is in the process of restoration. The coming areas are beautiful. The bar in the basement....like a speak easy.

Not for women travelling alone with very unpleasant staff

by NastkaK on 22 Nov 2016 (Solo Traveller)

Ihe hotel did not have a reception service when I arrived - I had to wait 40 min at the reception - which is basically open to the street with strange men coming and going. It was very late. I had written in my booking what time I was coming. I was scared. I called the hotel - no answer. I was really feeling bad. I did not know what to do or where to go. finally someone came. The staff at the reception did not speak EN nor FR and I had problems communicating. I finally got my room. Internet did ...
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Good value for where it is but room is not so clean

by jangalindez on 01 Nov 2016 (Couple Traveller)

The receptionist was nice and spoke very good English. The room however was dirty. I dont think they ever hoovered the floor. It was also very noisy as our room was right beside the road. The lift is also very very slow. Great value for rooms tho and only 10 mns walk to the north station and their town is only 10 mns on the Luas/tram
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Hotel Bentley Address

Address

Avenue Rogier 51

Brussels, Bruxelles-Capitale, Belgium

About Hotel Bentley

CHECK IN 11:00 AM
CHECK OUT 11:00 AM

Amenities

Wifi
Parking
Airport shuttle
Handicapped accessible
Elevator lift
Reception 24 Hrs
No smoking
Safe deposit box