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Hotel Chez Swann

1444 DrummondView Map
4/5 - Good
(425 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Hotel Chez Swann

#60 of 163 hotels in Montreal (425 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (5)

Rooms (4.5)

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' big disappointment! '

by l-advice on 18 Jan 2017 (Business Traveller)

I come often to this hotel, with a reason. They have great rooms, and the hotel staff is friendly, helpful and always with a smile! But this time was different... The staff was not smiling, not helpful, didn't speak good french,... The restaurant had an event, this was not mentioned at arrival... so I had to leave for my dinner meeting! I asked if I could have a beer... never got an answer from as guy at the door 'a kind of bouncer' with NO customer satisfaction degree! My last time... too bad!

Business Trip

by Richard B on 18 Jan 2017 (Business Traveller)

Small Boutique hotel, short walking distance from train station, western side of downtown -all of downtown is accessible. Great staff, quite informative and receptive. Smallish room, but very modern, clean lines and a great rain forest shower.

My favourite hotel in Montreal.

by BeatriceNY7 on 15 Jan 2017 (Couple Traveller)

It was my 2 nd stay in this hotel. And it was great! 👍 The location is perfect-cultural life,shopping areas,movie theatres,even metro station is near this place. Lobby is a real gallery with cool paintings. Our room was spacious with stylish design (black floor,red curtains,fantastic showers). But what I liked most of all was amazing quality bed with clean bright white linen. The breakfast was included and we enjoyed fresh French croissants with coffee in the restaurant. We were lucky to meet ...
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Way overpriced-Terrible bedding

by Amelie L on 03 Jan 2017 (Couple Traveller)

Bedding worst than in a cheap motel. Our king bed was two twins put together and we fell in the crack all night. The pillows were so flat and offered zero support. My husband and I had neck pain for at least a whole week after our visit. The amount of stars given for this hotel rating is way too high. Our room was pretty, that's all. Comfort bedding should be a priority for a 4 stars hotel and it definitely isn't there. The young lady at the front desk went out of her way to try and make our sta...
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I don't think I would stay here again

by PhatEatsNow on 28 Dec 2016 (Couple Traveller)

I wanted to like Hotel Chez Swan. It is kind of quirky and has its own charm. Great location too. But overall the experience was lacking. But when I got there I waited 10 minutes for someone to come to the front desk to help me (this was only after another guest arrived and asked a staff member of the adjacent restaurant to get someone). To their credit, the staff was very friendly and helpful the rest of the time. We were directed to a public parking garage down the street as the hotel does n...
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Hotel Location


1444 Drummond

Montreal, Quebec, Canada

About Hotel Chez Swann



Bar and lounge
Airport shuttle
Handicapped accessible
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box
News stand
Cable satellite tv
Hair dryer