Travelling as          Guests

Hotel Cristal Palace , Rio de Janeiro

Rua Francisco Otaviano, 56, CopacabanaView Map
2.5/5 - Poor
(187 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Hotel Cristal Palace Review and Rating

#265 of 279 hotels in Rio de Janeiro (187 reviews)

Overall Rating (2.5)

Cleanliness (3)

Sleep Quality (3)

Value (3)

Service (2.5)

Location (4.5)

Rooms (3)

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Rude rude rude

by Jade G on 15 Aug 2016

This was probably the third or fourth place we stayed in Rio and was honestly worse than the 11 person to a room hostel where we previously had stayed. The staff was incredibly rude and failed to address the issue of our non-functioning toilet. They then tried to charge us for beverages that we had not taken from the mini fridge. The maintenance crew and front desk were intimidating and shouted continually at us when we tried to resolve the issue. They even threatened to call the police despit...
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Forget it

by Sullukul on 13 Aug 2016 (Family Traveller)

The best part of this place are the Burger Restaurant and the bar across the street. Unfortunately this alone makes the place uninhabitable because of the noise until 4 am. Apart from that: extremely unfriendly service, everything has an old and almost derelict air to it (bathroom not working, access to room always faulty) Good: Location between Copacabana & Ipanema, taxi stand at the front door for a quick escape

Unpleasant and rude.

by Mamelia2013 on 04 May 2016 (Couple Traveller)

This hotel does not make any good to Rio or to Brazilian hospitality, by the opposite. Starting from the rules, the room card-key is required to stay at the hotel and there is only one card per room regardless the fact there are more than one person in a room and asked for. Facilities are demanding maintenance. The interior decoration is over and very pretentious. The manager is specially rude.

The worst hotel in town

by Mark J C on 21 Aug 2015 (Business Traveller)

I traveled to Rio at least 100 times on business, and this hotel was the worst I've ever been to. Staff were rude and the place is old, dirty and stinky. This time I tried this place for the location, but I discovered that at night it becomes really noisy for some close pubs. Nevermore.

Be aware

by Carine P on 15 Jun 2015

Avoid it like a plague. Old, dirty, unsafe. That's the words to describe it. The location is good, but that's the only good thing about this place. Also the staff isn't honest, they try to overcharge you especially if you are a foreign. Honestly advise: don't stay there!!!

Hotel Cristal Palace Address


Rua Francisco Otaviano, 56, Copacabana

Rio de Janeiro, State of Rio de Janeiro, Brazil

About Hotel Cristal Palace



Bar and lounge
Airport shuttle
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
Currency exchange
Safe deposit box
News stand