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Hotel Derby

Bahnhofstrasse 22View Map
3.5/5 - Average
(115 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Hotel Derby

#99 of 109 hotels in Zermatt (115 reviews)

Overall Rating (3.5)

Cleanliness (4.5)

Sleep Quality (4)

Value (4)

Service (4)

Location (4.5)

Rooms (4)

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by Rick E on 09 Jan 2017 (Family Traveller)

We arrived in Zermatt on 30 December and very quickly found that to eat in a decent restaurant at this time of year, booking is necessary. After being turned away from several, we found the Derby restaurant to be half full, which should have been a warning. Food was greasy and overly seasoned - my snapper tasted as if salt had been spilt on it! Soup and dessert not much better. This is a restaurant attached to a 3 star hotel, so expectations should not be high. But I would have to be despera...
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Short visit to ZERMATT, very GOOD hotel

by ISPICKER on 01 Jan 2017 (Family Traveller)

ON our last quick trip to Zermatt we booked at the Hotel Derby, requested a room for 4 people and we were amaze when we arrive; The lady at the front desk (sorry I forgot her name) was the most AMAZING person with us, she help us check in in a flash and get to our rooms fast;

Would have preferred eating at an Imbiss

by MsLigs on 27 Dec 2016 (Couple Traveller)

Too much choices on the Menu, the food we ordered comes quicker than when you order a menu at McDonald's, that proves that the food is not fresh, likely they might have just heated the food and serve it. Tourists trap and poor service too. Obviously not worth for a tip.

Dinner experience very poor standard

by albert883 on 01 Dec 2016 (Couple Traveller)

My wife and I went for dinner, outside menu looked good and on entering not a bad venue. I chose steak at a high price if honest and my wife spaghetti with muscles. It arrived, the steak which I asked for medium, came rare, it was tough, presentation really poor, a few fries. Sauce was ok The spaghetti arrived muscles were so small and clearly from a jar of pickle. So would we recommend it, definitely no, don't go there if you want any decent food. Value for money a disgrace The waitress ...
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Cosy restaurant, end with dissatisfaction

by emily c on 21 Sep 2016 (Couple Traveller)

We decided to go for because of the crowd. Seated inside, nice n cosy feeling. First we are served for our bruschetta tomatoes. It seems messy, tasting it; was good. When the waiter came to clear the plate, we feedback to him if tomatoes was not coarse in size then this will score. [we hear loud talking from the Mgr to the staff, they r rushing the food ] Our main dish Gnocchi with tomatoes n mozzarella (mz) cheese was served at half past nine. Does not look appealing, I've to take out stick tog...
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Hotel Location


Bahnhofstrasse 22

Zermatt, Valais, Switzerland

About Hotel Derby



Bar and lounge
Elevator lift
Baby sitting
Air conditioner
No smoking
Safe deposit box
News stand
Atm cash machine
Pets allowed