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Hotel Diplomat

Ostendstr. 24-26View Map
2.5/5 - Poor
(111 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Hotel Diplomat

#241 of 271 hotels in Frankfurt (111 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (3)

Value (3)

Service (3)

Location (4)

Rooms (2.5)

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The worst hotel in Europe I ever stayd. Total disaster.

by Kiilakas on 23 Oct 2016 (Couple Traveller)

Almost everything was broken and dirty and even impossible to get coffee in evening. There was not nothing and it costs 150€ per night like some luxhotel. In gemany you can get for 50€ very good hotelroom but this is like some wasteland. Dirty 30 year old carpets, lights without cover with open cables in room, everyvere dirt. we paid 150€ per night and even wifi was with additional 5€ per computer, for smartphone need pay again. How its possible in Germany that hotel like this can stay open and ...
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Clean and central

by Bethany C on 13 Aug 2016 (Friends Traveller)

Hotel Diplomat. Hmm. On arriving at night, the neon sign outside only had 3 letters working, so it was known as the "hotel Dio" for the duration of our stay. The decor is VERY 70's, probably hasn't been updated since. Plus points, it's very clean, the continental breakfast included in the price is good, and it's a few minutes walk from the Zoo and Zeilstrasse. Negative points, the mild neglect, lumpy pillows, noisy area.

Hotel Deplorable

by c0lingrant on 21 Jul 2016 (Friends Traveller)

Very poor Hotel...Shabby but not dirty...Some staff were not friendly...TV didn't work...The Shower was awful...But in a decent area...And it was cheap, so I suppose I should not complain...But why not...They need to fix their outside sign sign...Only the O in Diplomat lit up....Ha ha...

Good location, but hotel is neglected

by Adam J on 09 Jul 2016 (Couple Traveller)

We stayed here for two nights. The location is nice, very close to S-bahn and European Central Bank, very safe and quiet. However, the hotel and its facilities were in a very poor condition. The rooms were dirty and smelly, the beds were loud with every move and not comfortable. A very little room. There is no free wifi, we have purchased the wifi access for 5 EUR, the connection was sketchy and available for one device only. The breakfast was (in relation to the hotel condition) fairly good.


by 67ajs on 03 Jul 2016 (Friends Traveller)

Stay here during a motorbike tour of Europe, it by far the worst hotel of the trip and probably THE worst hotel I have ever stay in. Having to pay upfront is generally a bad sign and this place was very bad. Firstly, the entire place smelled terrible and could do with a deep clean. Both rooms we had were shocking, with the furniture dropping to bits, the window broken, the shower broken and yet more stench. The only good thing about the place was that in order to spend as little time here as...
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Hotel Location


Ostendstr. 24-26

Frankfurt am Main, Hesse, Germany

About Hotel Diplomat



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed