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Hotel Grand Central , singapore

22, Cavengah RoadView Map
2.5/5 - Poor
(376 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Hotel Grand Central Review and Rating

#236 of 308 hotels in Singapore (376 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (2.5)

Value (2.5)

Service (2.5)

Location (4)

Rooms (2.5)

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Need Improve Guest Relationship

by Astini M on 25 Jan 2017 (Family Traveller)

Stay for 3nights in the middle of October 2016 booked for 2rooms..Before stay I sent a n email informed that we will be stay during my husband's birthday and our wedding anniversary too so we request for nice room and close each other. however there is no replied from hotel regarding our request and any special thing given by hotel when my husband special day (birthday greeting/ cake or etc) even though that is his second stay at this hotel. We do not want for any special thing but the hotel sho...
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Location is good and so is the property, but bad experience with the room allotment

by VedantVyas01 on 19 Jan 2017 (Family Traveller)

The property is good, on a prime location at the Orchard Road. We had a prior booking. When we visited here, they allotted us the room and when we entered, it was occupied by someone else!! It was someone else's room and had all their belongings scattered around. We called the Manager at the scene and he told it to be a technical fault which truly is a matter of security and privacy being compromised. With such a nice hotel at such a prime location, this thing was just not expected.

No understanding of customer service

by Joe d on 16 Jan 2017 (Family Traveller)

Sadly this is one of the worst customer service experiences I have had at a hotel. The staff are so poorly trained that they dont even smile at guests. When spoken to, it is as though we were a mere burden and that we were not welcomed. A hotel which has great potential to be something great. It starts within.

Perfect location. Perfect Price.

by Juline M on 16 Jan 2017 (Business Traveller)

Good clean rooms. The rooms are indeed small but consider in Singapore more time is spent outside than in. Good location to Orchard Rd, shopping, and a hawker stall with some really good Chicken and Rice. If I had to complain I would say management should spend a few bucks now on cleaning the grout with bleach and/or other cleaner as some mold is settling in some areas of the shower.

Excellent location

by Julia B on 05 Jan 2017 (Couple Traveller)

Very comfortable room although on the small side. Bed and bedding of high quality, room air conditioned and quiet. Just around the corner from the tourist information and a very central location. The breakfast buffet is as you would expect with fruits, hot items, toast etc. The shower lacks power and the towels are rather small / old. Nice touch to have bathrobes for nipping up to the rooftop pool - which was clean and well maintained.
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Hotel Grand Central Address

Address

22, Cavengah Road

singapore, singapore, singapore

About Hotel Grand Central

CHECK IN 2:00 PM
CHECK OUT 12:00 AM

Amenities

Wifi
Pool
Bar and lounge
Spa
Business center
Restaurant
Tour desk
Massage beauty center
Elevator lift
Air conditioner
Banquet facilities
Conference room
Currency exchange
Safe deposit box
Sauna bath
Cable satellite tv
Coffee maker
Laundry