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Hotel Hermitage Amsterdam

Nieuwe Keizersgracht 16View Map
3.5/5 - Average
(444 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Hotel Hermitage Amsterdam

#264 of 361 hotels in Amsterdam (444 reviews)

Overall Rating (3.5)

Cleanliness (3.5)

Sleep Quality (3.5)

Value (3.5)

Service (3.5)

Location (4)

Rooms (3)

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Nice place

by Jessica Z on 13 Jan 2017 (Couple Traveller)

We loved our rooms here. Great place to stay and explore Amsterdam. The breakfast was great €7 and a good selection of breads, cereals, coffee, and juice. The atmosphere is more like a hostel, so if you are looking for a fancy hotel, this might not be the best choice, but if you are looking for a place with character you need to stay here. The staff at the front desk was so kind. The ladies that work the reception really make you feel welcome and we loved our 1 day stay.


by Hanne J on 13 Jan 2017 (Friends Traveller)

Okei. Not the best hotel, not cheap, small rooms. Staff aint that kind, no breakfast, No elivator. Was my first visit in Amsterdam. Wont be staying here again and won't tell friends to stay here. Just shut the place down

Excellent location, facilities and staff!

by Anna L on 08 Jan 2017 (Couple Traveller)

The hotel staff were incredibly friendly and helpful upon arrival. We arrived early in the morning 9am, and although our room wasn't quite ready (they would have been happy to check us in early but the room was still occupied - understandable!), they let us leave our luggage there and offered us the free tea and coffee and biscuits. We explored the city for a bit and then check in at about 1.30. As specified on the website, our small twin room was right at the top on the 5th floor with no lift....
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Do not book this hotel!

by cro1n on 07 Jan 2017 (Friends Traveller)

Our room was on fifth floor and there is no elevator! Everything would be good if there were nice stairs, but they were terrible! So tiny, my foot couldn't fit in. And we had two bigger baggages which were very hard to carry all the way to the fifth floor with so tiny stairs. Our room was small, window in bathroom was broken so it was very cold. We couldn't even take a shower. My bed was very uncomortable and I had to watch not to hit with my head because ceiling was very low. If you want nice s...
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Do not stay here!

by soniazamir on 05 Jan 2017 (Friends Traveller)

We booked via booking.com and I called up to see if they could provide an extra bed. The staff was lovely and assured me I could. We booked 4 rooms and for some reason we had an extra on the booking, not the hotels fault. This was booking.com We were allowed early check in and I thought great! My husband and I had a double room and when we got there it actually looked like a prison, the paint was peeling off the walls, the duvets had specks of blood (I took pictures) The bathroom was so so tiny...
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Hotel Location


Nieuwe Keizersgracht 16

Amsterdam, North Holland, Netherlands

About Hotel Hermitage Amsterdam



Bar and lounge
Valet parking
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box