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Hotel Jaguar City

Theobald-Christ-Str. 19View Map
1.5/5 - Poor
(154 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Hotel Jaguar City

#256 of 271 hotels in Frankfurt (154 reviews)

Overall Rating (1.5)

Cleanliness (2)

Sleep Quality (2)

Value (2)

Service (1.5)

Location (3)

Rooms (1.5)

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Good for sleeping if even that

by Raparperi on 23 Jun 2016 (Solo Traveller)

I stayed three nights and every day and every night was disturbed by people going in and out of their rooms, because the keys rattled very loudly in locks. Wifi did not reach my second floor room and the breakfast was very poor. Reception was open when it suited the staff. The room itself was not luxurious, but clean and comfortable enough for a couple of nights.

Avoid if possible

by Mazarin P on 09 Mar 2016 (Business Traveller)

Very bad experience. Upon arrival our room wasn't ready. The dining room is by the entrance together with the kitchen. Cleaniness is optional. There was nobody at the reception. We were told to wait until someone comes. When I asked for toilets it seems like it was a problem. After insisting they took me to the toilets that I preferred not to use eventually. We left for another hotel and lost our money at the end.

Terrible,dirty and bad smelling

by Yelda S on 05 Feb 2016 (Business Traveller)

It was dirty, bad smelling, owner of hotel was very cunning person. Be careful. We would like apart beds but they gave us double beds!!!!In two weeks we had to changed 3 rooms. First room was very bad smelling, dirty And cold. So we changed. Second room was double bed, very small. And then we stayed at the roof! It was too cold. But we were lucky the stuff was good !And the owner took us more money!😡😡And breakfast area is very small.

WORST COSTUMER SERVICE EVER

by Alina S on 04 Dec 2015 (Business Traveller)

Never, ever try to stay in this hotel. The costumber service is terrible, they even tried to yell at me for asking for the wifi code of the signal that reached my room. They "clean" the room every two days, which for the exact two days I stayed means nothing. Went downstairs to ask for towels because I just had one and I am still waiting... And beware of the rooms opposite the Kinder Hospital because the curtains are not thick enough to filter the 24h light coming from it, is like sleeping with ...
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so disappointed

by Y2652NImonikab on 09 Nov 2015 (Business Traveller)

This is the worst hotel I have ever stayed in. The reception was closed when I arrived at 1:30pm. I have found a cleaner who said that it will be open only at 3pm. But strange that the next day the reception was opened at the same time it was closed one day before. The floor in a bathroom wasn't clean enough, the water faucet was broken, the soap was missing. And finally when I've paid additional 10 euro for wi-fi in my room the connection was so terrible that I couldn't open any web page. The m...
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Hotel Location

Address

Theobald-Christ-Str. 19

Frankfurt am Main, Hesse, Germany

About Hotel Jaguar City

CHECK IN 2:00 PM
CHECK OUT 11:30 AM

Amenities

Wifi
Parking
Restaurant
Airport shuttle
Elevator lift
No smoking
Currency exchange
Safe deposit box
Laundry
Pets allowed