Hotel Pankteera Palace , Itārsi

Let's start with the good points. The room wasn't filthy but had not been thoroughly cleaned; the bedsheet was no more stained than I expected and only had one small hole in it. However, the hotel did not seem to be aware of my booking and it's description online bares no relationship to reality. There was no WiFi, no maid service and no garden that I could find. But that was not the worst. The incompetent receptionist invented information to put on Form C, which must be completed by the hotel f...