Very very bad service
by 153yatind on 23 Nov 2018 (Family Traveller)
We were there 60 peoples with 29 rooms
Water heater is not working on day time also hot water not coming regularly even water was not regular
Staff over there were totally unprofessional and unhelpful
In rooms phone were not working
In room there were no housekeeping or room service
Ugliest hotel and service hotel in the world
by ashokd343 on 28 Mar 2018 (Family Traveller)
This hotel spoiled my family holiday and new year .everything is manage very poorly and staff is totally uncooperative. Please dnt spoil your holiday and money.
Cleanliness is zero
All things are breakable and no one want to response if you call them.poor management
Need serious upgrade
by akashd_agg on 04 Jan 2018 (Family Traveller)
The rooms were sized well but old and need repairs... Some of the rooms were VERY damp and cannot stay. No power backup so be ready to sit in dark. They do not seem to have clean bed sheets or towels... They really could not provide us clean one. We stayed for two days and it was an experience which I would not like to have ever again.
Some good things - the staff was nice and tried to do what they can do but obviously, management has to provide the basic resources. Also, I must say that the foo...
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Good Hotel. Very Good Location.
by Jaideep J on 26 Dec 2017 (Friends Traveller)
Located on main highway. One of the first hotel u see when u enter Patnitop. Taxi stand and a small market are located very nearby. Rooms are ok. Views are very good. Service is dead. No intercom. Food is ok.
Average hotel with very nice staff
by Rahul S on 04 Jul 2017 (Friends Traveller)
This hotel is located at the main Patnitop chowk on NH. Rooms are big, nice views from balcony...24 hrs running hot water, as always need hot water in Patnitop even in summers. Good food in hotel restaurant. Staff was nice.. service is good. Best part of the property is the manager Mr. Singh, very humble and very nice person. Required any info and suggestions abt the place just ask Mr. Singh and he would be more then happy to help you out. Only suggestion is to just keep the bed linen and towels...
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