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Hotel Plaza

Neptuno Streeet, corner to Zulueta St.View Map
2.5/5 - Poor
(1195 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Hotel Plaza

#67 of 77 hotels in Havana (1195 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (2.5)

Value (2.5)

Service (2.5)

Location (4.5)

Rooms (2.5)

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1 night only

by izzi t on 24 Jan 2017 (Friends Traveller)

We had been warned-hotels aren't up to much in Cuba in comparison with casas. But having moved around Cuba from casa to casa. The location was great, rooftop breakfast a novelty, but beyond that-for the cost of the room which was eye watering-don't bother...or at least think twice.

Manage Expectations

by A-Ber85 on 18 Jan 2017 (Solo Traveller)

Firstly, by non Cuban standards this hotel is probably a 2 star hotel at most so you should be aware of this when booking. I booked the hotel for a 1 night stay on the way back from Varadero. I arrived at the hotel at 2pm to check in. I was given my room key and room number. The receptionist told me "I can't guarantee that your room is ready as check in is normally 4pm, but I can't get trough to the maid so just go and check and if it isn't just leave your bag there and she'll clean it later". ...
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Do not book here!

by James W on 18 Jan 2017 (Couple Traveller)

We were warned that standards in Cuba were lower than hotel standards at home and were quite prepared for this. NOT prepared for no hot water! No toilet paper, no windows! Very noisy, terrible very hard (single) beds, did not give a damn reception service. Chamber maids and porters really charming. The rest.... we did have a lovely rooftop breakfast, good food amd nice service but really the room was so appalling that we could not bear to stay two nights. We beat it out of there as fast as we ...
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Very Dated, Needing Repairs

by denisetrem on 17 Jan 2017 (Couple Traveller)

We stopped at this hotel on an excursion to Havana, and got the use of a room to shower/change for the Tropicana show. The one elevator was not in service, other pretty sketchy. The room was very dated, 2 single beds. Only a couple lights worked in the room. The bathroom was dirty, barely any water and only cold. In the closet if you looked up you could see into the room above. Internet in the lobby if you had the internet card, worked the same as on resorts, medicore. Location is the only plus ...
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Consider a "casa particular" instead

by Phillytraveler60 on 10 Jan 2017 (Business Traveller)

Despite the negative reviews, this hotel has some things to recommend it: terrific breakfast from the rooftop (wonderful views), some old-world charm, etc. Plus, the location is hard to beat -- on Parque Central in Havana Vieja. But our room was in mediocre condition, things worked only some of the time, and the price seemed awfully high. If you must stay at a hotel, this is probably not the best choice; and if you don't, a casa particular would likely offer better value.

Hotel Location


Neptuno Streeet, corner to Zulueta St.

Havana, Ciudad de La Habana, Cuba

About Hotel Plaza



Bar and lounge
Airport shuttle
Tour desk
Reception 24 Hrs
Air conditioner
Safe deposit box