Poor Service
by suchet7 on 14 Feb 2019
We stayed at this place from 8 to 9 Jan, 2019. On the website while booking, the property seemed to provide a comfortable stay but the room service was pathetic and terrible. The owner had employed a totally untrained staff. The food served was bad and stale at the dinning room hall. The service boy didn't know the etiquette's of serving the guests. At the time of booking, it had mentioned the room includes buffet breakfast, but there was no buffet. The breads were stale and eggs were rotten. ...
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Overall good
by Sujan D on 01 Feb 2019 (Family Traveller)
Stayed just for one night with friends and family .. located in a residential area so away from the noises. Food was excellent ... bit expensive but ok considering the services and amenities. Complementary breakfast was superb with plenty of options in the buffet.
There is no open space or play area for the children. Only couple of rooms upstairs has mountain view.
Rooms are spacious with enough luxurious amenities and worth the price. Each room has electric kettle with complementary tea baske...
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Terrible hotel and service
by humasaxena on 27 Jan 2019 (Couple Traveller)
I m a regular traveler Nd never find such a terible service in a hotel named wood hill Shillong. I stayed there for two nights. First thing was that, they never had our booking, so called booking.com to conferm the same. Once we reachd they gave us room no3, which was 2 steps away from reception, so it was nt at all private and silent. On requesting different room, they denied. Later on we asked again, so they showed some smelly room which was nt an option. We managed to stay in the room no 3( ...
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A perfect family stay!
by TheYellowStraw on 08 Jan 2019 (Family Traveller)
We visited during one of the peak seasons of Shillong 25-29th Dec, 2019 and all the bookings were done on call through a highly hospitable and polite manager Barbara. Since we were travelling with two below 5 kids, it was a welcome treat to stay at this property. Room heaters were provided round the clock along with hot water.
Location wise, this was a great place as we as a family love such places which is not right in the middle of the city. Some good cafes are nearby like Cafe Shillong, Dyla...
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Shillong
by Uday3027 on 21 Dec 2018 (Business Traveller)
I stayed here for 2 nights
Property is well maintained
Rooms are well maintained and cozy
Breakfast and dinner is yummy
Only drawback is it is a bit far from the main center
They can provide better heaters in the room
Staff are very hospitable