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khusbu agarwal Oct 18 2015

How to redeem cashback?

0 people found this answer useful Useful ?Yes

You can redeem cashback by following the suggested steps.


Please refer link <
https://www.ixigo.com/cashback#howToClaim>

1. Click on Claim Now link.
2. Log in through Facebook/Google+.
3. Fill in the required details.
4. After you submit claim, you will receive an acknowledgement mail.

We would also like to inform you that ixigo cashback claims need to be made within 7 days of the original booking date. Any claim post the expiry of 7 days shall not be entitled for any cashback. Once ixigo validates your booking, cashback would be credited into your Citrus wallet within 15 days from the date of booking (if approved).

Please feel free to contact us at cashback@ixigo.com in case of any further doubts.

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khusbu agarwal Oct 20 2015
0 people found this answer useful Useful ?Yes
i don not have a citrus wallet ,or i am not sure about the email id i have registered with so how do i get to know about my cash back
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khusbu agarwal Oct 20 2015
0 people found this answer useful Useful ?Yes
booking id.
C8Y8GJ submitted on
28/08/2015
i did this booking through your site , rather i was directed from your site to musafir.com , there after my booking i confirmed the same cash back .
The claim is rejected and the reason given is that fron 28 to 31 you were not linked to musafir.com for cash back .
Now this is internal matter of your and there site i as a customer am not aware of it , what i know is that i booked from your site and you directed me to musafir , the same can be crosschecked by you .
Please cross check and reevert back

-- Read more: https://www.ixigo.com/ixigoer/55dccf70f51d847a96bea117#cashback
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0 people found this answer useful Useful ?Yes
The ixigo cashback team has already written to you after cross checking your query. In case you need any further assistance, feel free to email at cashback@ixigo.com.
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