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Huachen Kenzo Hotel Hangzhou

No.342 Xintang Road,View Map
4/5 - Good
(160 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Huachen Kenzo Hotel Hangzhou

#1,077 of 2,315 hotels in Hangzhou (160 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (3.5)

Value (4)

Service (4)

Location (4)

Rooms (4)

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NO HOT WATER

by jennfish on 11 Feb 2016

When I asked the guy at the front desk if there was hot water he straight up said no. Then the worker next to him said there should be and they would send someone up to look into it. We have two rooms on two different floors both with no hot water. You're better off that the staff does not speak English because they are rude in Chinese.

Not one English speaking staff member!

by KellyMLnt on 24 Mar 2014 (Business Traveller)

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

Bad location, worse room, worst bed

by plainsman66 on 27 May 2012 (Couple Traveller)

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is located on the side of the city opposite West Lake. West Lake is the top attraction in Hangzhou. I would not consider the neighborhood safe to walk around in. In fact our gu...
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離杭州東站近 但周遭機能不好

by kose c on 29 May 2016 (Business Traveller)

此行晚抵達酒店,前臺服務算快速態度也可以,房間設計偏古典,只是部份燈如衣櫃竟無法亮,詢問後外出吃晚餐,但卻沒有太多選擇,勢必得搭地鐵才行;而早餐內容尚可,還有現煮麵與水餃。

立地は良いです

by AstsushiUtsumi on 12 Jan 2016 (Solo Traveller)

市内中心部、地下鉄龍翔橋駅から徒歩約5分です。 西湖にも歩いて10分少々と、仕事・観光の両面で便利なホテルです。 部屋は中国のホテルとしてはコンパクトな造りで、荷物が多いと少々しんどいかもしれません。 スタッフは、まあまあ親切です(あくまで中国での基準)。 清掃状態も問題ありませんでした。
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Hotel Location

Address

No.342 Xintang Road,

Hangzhou, Zhejiang, China

About Huachen Kenzo Hotel Hangzhou

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed