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Hyatt Regency St. Louis at The Arch , Saint Louis

315 Chestnut StView Map
4/5 - Good
(3253 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Hyatt Regency St. Louis at The Arch Review and Rating

#20 of 119 hotels in Saint Louis (3253 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4.5)

Value (4)

Service (4.5)

Location (4.5)

Rooms (4.5)

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A great experience named Heaven!

by christellet930 on 25 Jan 2017 (Business Traveller)

This hotel is amazing and very clean, the staff Susana, Joey, Laurence just to name a few, are very professional and knowledgeable, I was impressed. The food quality is remarquable, from room service to the hotel Restaurants my stomach was very happy :) The bellman department provided me with a great service as well. I highly recommend this hotel, and I will definitely return for another visit by the end of this year. Thank you guys :)

enjoyed my stay

by Jennie S on 24 Jan 2017 (Business Traveller)

The hotel staff was very friendly. The bed was very comfortable. I was underwhelmed with the Breakfast. There are two good restaurant and a Starbucks in the hotel. Do not waste your money at the "hotel restaurant".

At least the view was nice

by A5652WBnicholasg on 23 Jan 2017 (Couple Traveller)

Stay overall was okay, and we did really enjoy the first day. Second day the room above us flooded. I called down to the front desk to let them know. We got moved down the hall. The room we got moved to was clearly not setup for people yet. No coffee, no glasses, shower was dirty, toilet paper holder is falling off the wall, and a few other small things that said who ever "cleaned" the room really didn't care. This I would not mind in a cheap hotel but given we were staying the a suite I was hop...
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Room was very dirty and reeked of pot

by B2022SVkatiew on 23 Jan 2017 (Business Traveller)

Room and closet smelled like pot, which made my clothes smell. There was a sucker stick stuck to the chair, pocket change on the floor, safe didn't work, soap wrapper on the shower floor, urine on the toilet seat, and hair on the bathroom floor and countertop. The hallway carpet on our floor was steam cleaned during our stay and it smelled like wet dog, and a cleaning staff employee played rap music on a radio in the hallway while folding laundry.

Not Up to Hyatt Quality

by W6829CFnataliep on 23 Jan 2017 (Business Traveller)

Stayed here for a conference-type event and was excited that it was to take place at a Hyatt, since I've previously had very good experiences at the chain before. Not this time. This hotel is not up to Hyatt stadards/quality. The rooms and bathroom are the size of a closet. You'll feel like Harry Potter. There are no microwaves anywhere, except in the lobby, hidden away next to an ATM and snack machine. Nothing about the rooms of this hotel look "fancy," much more like a Quality Inn than a Hyatt...
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Hyatt Regency St. Louis at The Arch Address

Address

315 Chestnut St

Saint Louis, Missouri, United States

About Hyatt Regency St. Louis at The Arch

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Concierge
Valet parking
Tour desk
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Banquet facilities
Conference room
Safe deposit box
Security guard
News stand
Atm cash machine
Cable satellite tv
Hair dryer
Complimentary toiletries
Laundry
Pets allowed