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Imperial Palace Suites

Timog Ave Corner Tomas MoratoView Map
2.5/5 - Poor
(142 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Imperial Palace Suites

#45 of 64 hotels in Quezon City (142 reviews)

Overall Rating (2.5)

Cleanliness (2.5)

Sleep Quality (2.5)

Value (2.5)

Service (2.5)

Location (3.5)

Rooms (2.5)

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Family Reunion

by Ma. Kristina L on 05 Jan 2017 (Family Traveller)

Hotel needs improvement. Room is rather large but is There was smell coming out of the sewer in bathroom area, poor sound proofing because we can hear all night party music across club and very poor room/customer service.

Big but unclean and lacking in amenities

by Louisa M on 02 Jan 2017 (Family Traveller)

I booked this room on the basis that it was big. I also liked what I saw in the pictures. It's what you will get but upon closer inspection this is where you will see the flaws and they outweigh the good points. I'm not a choosy or picky person but having recently stayed at Brentwood Suites our stay at Imperial Palace Suites was definitely a downer. The room is big which is great but the floor is dirty and it's the kind of floor that gets dirty quickly. I was a little disgusted with it so I aske...
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Imperial Effin Suites

by Michele H on 01 Jan 2017 (Solo Traveller)

Poor customer service, soiled towel with blood clots. AC had to be adjusted several times before it gets cool like I had to wait more than 12 hours. Took two IT personnel to get the Wi-Fi working. No supervisor on duty for the night shift. DO NOT SPEND YOUR NEW YEAR. NO GOOD.. tsk... My only consolacion is the shower. For 2k + booking fee not a good value for money. BTW.. my room smells like old cabinet accented with moth balls. Thanks to Body Shop Vanilla Spray - did the trick..

Good first impressions

by William F on 23 Dec 2016 (Family Traveller)

I arrived at the Imperial Palace Suites a bit late as the traffic was bad, the reception knew this so allowed us to check in later. The hotel appeared clean. In our room were cups, but no kettle or supplies of tea, coffee nor any milk. After a couple of calls to reception a kettle was delivered with no supplies so I used some I had from an airline. When showering, the shower area was massive! Breakfast in the morning was alright. A bit boring but it filled a hole.

The Palace Has Fallen...

by ExploRench on 11 Dec 2016 (Friends Traveller)

I think the management should rethink of a name for this hotel. This is a palace which is breaking down if not already broken! Most of their facilities are non-functional (i.e. Electric kettle, aircon, fridge is not working, dressing lights, tv channels are crap). Not to mention we booked for a premium suite. I wonder how a standard room would look like...! We reported these faults to the front desk and much to our surprise, he sent the security guard to fix the faults they reported. And as expe...
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Hotel Location

Address

Timog Ave Corner Tomas Morato

Manila, Manila, Philippines

About Imperial Palace Suites

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
Security guard
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed