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Kastens Hotel

Jürgensplatz 52View Map
3.5/5 - Average
(146 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Kastens Hotel

#119 of 244 hotels in Dusseldorf (146 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4)

Rooms (3.5)

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Affordable hotel at a convenient location.

by croisette2 on 30 Dec 2016 (Couple Traveller)

We stayed 2 nights at Kastens Hotel in Dusseldorf. As other have commented before it is more of a very good 3* hotel than a 4* hotel, but the stay was comfortable with a good breakfast. Overall cleanliness was good but could be improved as we did find a bundle of hairs in the shower drain. The hotel does not offer parking but a parking lot under the Rhine bridge (Apollo Parking) is within a short walk. Parking fees 2 EURO/hr with a 24hr max of 20 EUROs. We took the car into the city but there ar...
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3Night Stay

by Weldons_Take on 07 Dec 2016 (Business Traveller)

Kastens is 4* hotel on Booking.com, but to be honest it's really a good 3* a German hotel which does its best to cater for most European nationalities. The rooms are nice and spacious and the beds (double bed) are comfortable, however in Germany it is surprisingly rare to actually get a double bed, double normally means two beds as one, I was staying on my own so more that enough for me. In addition the rooms are always nice an clean & they are serviced every day. The Hotel is situated a little...
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Quirky but tired

by Ktlaw101 on 12 Nov 2016 (Business Traveller)

Great value for money small hotel. Location good. Hotel a little tired and decor curious, resembles holiday kitsch souvenirs and memorabilia. It needs a lick of paint and i wouldn't consider it 4 star. Wifi and staff were plus points. Breakfast was ok.

small but well positioned hotel

by Alex J on 05 Nov 2016 (Friends Traveller)

18 months ago 2 friends and I stayed at the Kastens, we enjoyed the experience, and the bonus was that it was not far from the Altstadt, and the tram terminus was right outside our door. I stayed here again last week, and whilst the room and the breakfast was the same as we had before, our initial entry to the hotel was a less than pleasant experience. when we tried to check in to our 2 separate rooms, the receptionist told us she had an email from travel republics agent informing her that we ha...
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Terrible customer service!

by LRDRIR on 01 Nov 2016 (Friends Traveller)

Decent hotel apart from the fact I had money stolen out of my room. Seen the culprit come into our room at 04:00 and reported it to the hotel. They said the description was the night Porter but that I had to see him myself and that I should report it to the police. Pretty terrible customer service. Still awaiting an apology! If it wasn't for this I would give 3 stars.

Hotel Location


Jürgensplatz 52

Dusseldorf, North Rhine-Westphalia, Germany

About Kastens Hotel



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed