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Mercure Chester East Hotel

Whitchurch Road ChristletonView Map
3.5/5 - Average
(1322 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Mercure Chester East Hotel

#26 of 45 hotels in Chester (1322 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4)

Rooms (3.5)

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2.5 star room with 3.5 star add ons.

by UnderCoverSub on 19 Jan 2017 (Business Traveller)

Great check-in, assured had nice room as gold card holder, but quite dissapointed. Room was ok, but not any more than that. Very cold day and the room was freezing, rad stat was off. Room / Bathroom was tidy and decoration ok, but not wow. Bed was comfy and should have slept well.... UNFORTUNATELY the floors are very bouncy and squeeky and the room walls must be paper thin throughout the first floor... every movement along corridor and in other rooms along with other activities in near by rooms ...
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Not the usual standard for mercure

by Charlotte B on 19 Jan 2017 (Couple Traveller)

We decided to book the hotel for a rare night away without children. Having stayed in Mercure hotels before, we booked here with high expectations of a lovely romantic spa weekend! Unfortunately the hotel did not live up to these expectations. Our first room was dark, cold and incredibly dated. We asked to be upgraded but there weren't any rooms available, when we then said we'd cancel our booking, we were offered a second room, which although still dated, was brighter and warmer. We decided to ...
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Girls weekend away

by iandgcook on 16 Jan 2017 (Friends Traveller)

What should have been a lovely relaxing night away celebrating a friends birthday was completely ruined by the careless act of the hotel restaurant putting my friends health in jeopardy by serving her normal bread with her starter, knowing full well she had requested gluten free bread as she is a celiac. As you can imagine, this completely ruined the evening and overnight stay as my friend was then worried about eating anything else as she had lost faith that the restaurant would be able to mee...
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City break

by Sally V on 15 Jan 2017 (Couple Traveller)

Just back from a two night stay - had a lovely time. Hotel is just a few minutes walk from the park and ride so easy to get into the city. All the staff we met were very friendly and helpful. Slight issue with first night evening meal which was quickly sorted. Sarah on reception was particularly helpful.

50th birthday

by tubbsWestYorkshire on 15 Jan 2017 (Couple Traveller)

Brilliant hotel lovely staff lovely food. Leisure facilities fab. Upgraded the room and defo worth it. Added to this pressco in the room and a card for my husbands birthday. Lovely touch. Will be back nxt yr. Thank you x

Hotel Location


Whitchurch Road Christleton

Chester, England, United Kingdom

About Mercure Chester East Hotel



Bar and lounge
Elevator lift
Reception 24 Hrs
Baby sitting
Air conditioner
Conference room
Sauna bath
Security guard
News stand
Cable satellite tv