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Mercure Grand Umm Al Qura

Al Haram StreetView Map
3/5 - Average
(24 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Mercure Grand Umm Al Qura

#77 of 330 hotels in Mecca (24 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3)

Value (3.5)

Service (3)

Location (3)

Rooms (3)

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Ummrah

by Kamal Asri M on 29 Jan 2016 (Solo Traveller)

Very nice room very good location not that far from Harram,they have shuttle service every 10 minute to Harram walking distence to Harram, ladies going to love this place near to shopping in between while coming back from Masjidil Harram. You also be able to get cheap ride to Tanaim for second or third round Ummrah while you are there ask the hotel people or the shuttle driver. Only SR 5 to tanaim one way per person taxi going to charge for SR100 for 2 way.that is something or rather bit high as...
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Checked out immediately after check-in

by Mansoor A on 25 Feb 2013 (Business Traveller)

checked in the hotel (due to a colleague's reservation), the room was pathetic and smelled bad... immediately left the room along with luggage and after a long discussion they finally made the refund and left the place... checked in at Le'Meridian, much better and closer to haram... about 50 meters from the clock tower side of haram.

Ok location and quality.

by GaryW673 on 08 Sep 2012

Went during last 8 days of Ramadan...so finding a hotel was alhamdulillah!. The hotel is about a mile away from masjid al haram (10-15 mins walk depending on your speed) and directly opposite jannat ul molah. the hotel was fine...but does need updating and a refurb. Bathroom needs some work that's for sure. The hotel does provide a bus service to the masjid which was a pleasant surprise. Overall...standard was ok....not spectacular...but served purpose.

Hotel Stay al UMM Al qura

by azher1968 on 22 Aug 2012 (Family Traveller)

I had booked well in advance to secure room This year shuttle transport services were not upto assured standards. NO Provision for Tea pot / Micro Owen. Room Service always negative answers Front Office staff , House keeping (laundry section) were very helpful.

Bad stay

by EMADRiyadh on 08 Aug 2012 (Friends Traveller)

Mercure Umm Al Qura is a very bad hotel. it is too far from haram (almost 25 min walking). taxi drivers does not know this hotel the rooms are not clean as well as bathrooms the bus servise is terrible
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Hotel Location

Address

Al Haram Street

Mecca, Makkah, Saudi Arabia

About Mercure Grand Umm Al Qura

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Gym
Restaurant
Handicapped accessible
Concierge
Elevator lift
Reception 24 Hrs
Dry cleaning
Air conditioner
Conference room
Currency exchange
Safe deposit box
Sauna bath
Security guard
Mini bar
Cable satellite tv
Laundry