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Mercure Hotel Düsseldorf Hafen

Volmerswerther Str. 35View Map
4/5 - Good
(707 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Mercure Hotel Düsseldorf Hafen

#16 of 244 hotels in Dusseldorf (707 reviews)

Overall Rating (4)

Cleanliness (4.5)

Sleep Quality (4)

Value (4)

Service (4.5)

Location (4)

Rooms (4.5)

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Great food, friendly staff

by Jilks on 13 Jan 2017 (Business Traveller)

Nice hotel for a business trip. Have stayed here a few times now. The staff are always friendly, the service is great and the food is very good. The beds are good and the room has enough space and furnishing is good. The only downside about the rooms would be the temperature, the rooms were very hot and despite having the window open all day and night it was still to warm. Another remark would be the poor internet connection which made it challenging at times to get some work done.

slow service

by Tom_Venning on 20 Dec 2016

1) I needed 3 requests and 2 days to get the luke warm shower fixed in my room. 2) And 2 phone calls and 1.15 hours to get food delivered to my room 3) and the view was wonderful... due to the concrete bar at eye level

Could do with a Refurb.

by Cloud_Matt on 20 Dec 2016

It's a bit dated but everything works so nothing to really complain about, just that everything from the Reception, to the elevator, to the bedroom, looks a little dated. I just needed a bed for the night prior to a business meeting - if you want no thrills, this is fine.

Uncomfortable beds and overpriced

by richard v on 18 Dec 2016 (Family Traveller)

Although a bit out of center, it's easy to travel to and from with bus, trams and S-Bahn very close by. From the card vending machines we bought a day ticket for public transport, which was only 10 euro for 2 adults (children up to 6 are free). Hotel staff is friendly. Evening check-in on Friday took a bit long with many guests coming in and only 1 staff available. Beds urgently need to be looked at (at least in room 417), matrasses are wobbly and very uncomfortable. We stayed in a so-called Ma...
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Comfortable room

by Mhegazy30980 on 16 Dec 2016 (Solo Traveller)

Room is specious and neat. It is provided with closet and ironing facilities. Mini bar and a long desk I was able to work on my laptop and also put my makeup box :) Bathroom is practical and well designed provided with magnifying/adjustable mirror and hairdryer. Staff are friendly and helpful and smiling :) There are a variety of foods for breakfast (open buffet ) I liked the multi-vitamin fresh juice. I stayed 4 nights and enjoyed my stay there ... thanks :)

Hotel Location


Volmerswerther Str. 35

Dusseldorf, North Rhine-Westphalia, Germany

About Mercure Hotel Düsseldorf Hafen



Bar and lounge
Business center
Handicapped accessible
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Banquet facilities
Conference room
Safe deposit box
News stand
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed