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Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, CastletonView Map
3.5/5 - Average
(928 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Mercure Manchester Norton Grange Hotel & Spa

#3 of 6 hotels in Rochdale (928 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4)

Rooms (4)

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Not the best

by 91louiss on 25 Jan 2017 (Couple Traveller)

The spa was fantastic and of an excellent standard, the hotel all though going through some notable work, the general standard of the hotel was not to the expected standard. We never received our complimentary le accor club drinks either.

Friendly, helpful staff and great food !

by Mukuma on 23 Jan 2017 (Business Traveller)

We went up for a job in Rochdale and stayed at this gorgeous hotel. Andrea, Leanne, Chloe and Becky couldn't do enough for you. They were so lovely. The food from the main restaurant was just heavenly! Clare in the spa was lovely too. A few renovations going on but they don't get in the way. Breakfast is just yummy. Thank you very much for making our stay very memorable and just wonderful. (The two London ladies)

Good facilities, spoiled by Decor and Refurb

by Anthony K on 23 Jan 2017 (Family Traveller)

Staff were excellent, food was great, Spa facilities perfect. Unfortunately room was very drab, tired and dark, and renovations throughout the hotel didn't help either. However, I appreciate that this work is being undertaken to improve the customer experience, and look forward to visiting again when the uplift is complete.

50th Birthday Spa treat.

by TurnerMWLancashire_ on 22 Jan 2017 (Family Traveller)

On arrival at the Spa, we were greeted in a very professional manner by the receptionist who explained how everything worked and what to expect. The treatments were extremely therapeutic and these were followed by use of all the other facilities, including thermal suite and pool. Unlimited supply of tea, coffee and water was on offer in the relaxation room. The staff we met were all very friendly and helpful and helped make the experience so much better. A thoroughly enjoyable visit which wou...
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Disappointing - will not stay there again

by BarbaraKay1 on 18 Jan 2017 (Couple Traveller)

I prefer to look at the positives and I don't really like complaining but there were quite a few issues that I want to bring to your attention. We booked the Privilege room but we got a normal twin room on arrival which was later swapped when we complained to the receptionist. The Privilege room that we got was only prepared for one person and only had one pair of slippers and towel so we felt like the hotel was not ready for our arrival at all! First impression counts and we did not feel specia...
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Hotel Location

Address

Manchester Road, Castleton

Manchester, England, United Kingdom

About Mercure Manchester Norton Grange Hotel & Spa

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Spa
Gym
Business center
Restaurant
Handicapped accessible
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
No smoking
Conference room
Sauna bath
News stand
Laundry