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Mercure Vientiane , Vientiane

Unit 10 Samsenthai Road P.O.Box 585, Po Box 585View Map
3/5 - Average
(451 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Mercure Vientiane Review and Rating

#24 of 96 hotels in Vientiane (451 reviews)

Overall Rating (3)

Cleanliness (3.5)

Sleep Quality (3.5)

Value (3)

Service (3.5)

Location (3)

Rooms (3)

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Classic Style in Capital City

by Kita U on 25 Jan 2017 (Family Traveller)

New year trip with family, First time for staying one day in Vientiane. Location quite far away from town but near Khong River that you can walk. There is many restaurant at night along the river. Service is nice. Warm welcome from staff.

Reasonable hotel.

by Jamoz23 on 22 Jan 2017 (Couple Traveller)

As an Accor hotel this should have been slightly better. Location is slightly out if downtown. About 30000 kip for tuk tuk. Large comfortable room, decent amenities, pool too cold to swim. Hot water ran out quickly in bathroom, no extra toilet paper in room so needed to chase housekeeping for more. Free tea and coffee. Road noise a bit of a pain. We were on a tour so had access to executive club lounge which was nice. Staff helpful but poor English for most.

still good but too expensive for the quality

by jdezeure on 20 Jan 2017 (Business Traveller)

Booking is the trickiest of the entire operation. I made a mistake in my booking (at 65 US/night) that I did over again and suddenly the price was already 81.4 US$/night. But when the invoice was submitted it was 89.54 US$/night. The Accor website is luring the people into book good price and then, the surprise comes when payment has to be made! What a crooked perfidious cheap tricks! Instead of quoting net-prices right from the start with "everything included". I don't go there anymore!!!

Good stay overall

by lovetravel7519 on 10 Jan 2017 (Family Traveller)

Mercure Vientiane is my usual hotel during visit to Vientiane. In most times it is reasonably priced and comfortable. I was pleasantly surprised to find front desk was much more efficient and attentive. However it is still unfortunate that they do not always remember to treat as per Accor Tier and provide welcome drink vouchers etc without asking. Overall staff was helpful and courteous, Food quality was ok although the menu is generally a bit limited. This time also I also found that resta...
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Could be a great hotel...

by sophie r on 28 Dec 2016 (Business Traveller)

The first room had cockroaches and the bathtub was leaking. I changed rooms the first night I arrived. Decor is old and tired. Hotel was virtually empty. Breakfast was terrible and more expensive at restaurant than n room. Good swimming pool. This property needs some serious renovations as Vientiane is full of lively boutique hotels.
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Mercure Vientiane Address

Address

Unit 10 Samsenthai Road P.O.Box 585, Po Box 585

Vientiane, Viangchan, Laos

About Mercure Vientiane

CHECK IN 2:00 PM
CHECK OUT 12:30 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed