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Novotel Shenzhen Bauhinia

Qiaocheng Dong Road GuangdongView Map
4/5 - Good
(276 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Review and Rating of Novotel Shenzhen Bauhinia

#128 of 2,722 hotels in Shenzhen (276 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (3.5)

Rooms (4)

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Excellent Service!. Thank you!

by James H on 23 Jan 2017 (Business Traveller)

The hotel is located at a quiet area in Shenzhen but what impressed me most is the service of the staffs. I have a little issue with my courier service and looked for Assistant Manager on duty, Mr Jacques Cui for help. I had already checked out but he went extra mile to contact the courier company. He tried to arrange to collect my parcel on my behalf and offered to send them to my overseas address, so I will like to take this opportunity to thank Mr Jacques Cui for his assistance.

Executive suite fine

by Terry L on 03 Dec 2016 (Couple Traveller)

We were there for my work for 3 nights. Booked into an executive room on the 5th floor with access to the premium lounge. Room was clean and fine and large. The lounge made it easy to be comfortable - quality coffee machine, wine and snacks. I used it to work with my laptop in the evening to avoid disturbing anyone. First night there were complications in restaurant because I wanted to pay cash for my wife and put my bills on the tab to get a clean invoice. They misunderstood, took my cash f...
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Ok. Moderate your expectations.

by Joe N on 22 Oct 2016 (Business Traveller)

So there's not much to say. It's business hotel. It's safe enough and clean enough and quiet enough. Please moderate your expectations when planning on staying here. Don't expect a Hilton or even an Accor hotel in Europe. This is China after all and you could certainly do a lot worse for a functional business hotel. Stayed on the 4th floor and the layout is a little strange with a ramp leading down to one wing. There was certainly some water damage or seepage because the carpeting had a de...
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Wonderful Hotel

by Aaex on 19 Sep 2016 (Family Traveller)

My first time stayed in this hotel. I get a good deal from hotel website with breakfast included. Since I traveling with my family, I booked a room with two double bed. Room was just recently renovated, It is nice and big, very suitable for my family of 4. I also tried the dinner buffet at 1/F, i truly amazing and value for money, variety of food (especially seafood) are the best buffet I ever had in ShenZhen. Service are also excellent, they take care all my need and requests, special thanks ...
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Disappointement for a 4* hotel

by LanDinh on 01 Sep 2016 (Business Traveller)

I stayed in this hotel for my biz trip because it's a company nominated hotel. Bad experience from the beginning, I booked a non smoking room and I was given a smoking one. After a long flight, I had to wait in the smoking room for another 15' to have the room changed. That happens, fine. The staff doesn't understand very well English, both from the reception to the restaurant and create some difficulties for communication. The other 4* hotels I have stayed in China have higher standards. Back t...
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Hotel Location


Qiaocheng Dong Road Guangdong

Shenzhen, Guangdong, China

About Novotel Shenzhen Bauhinia



Bar and lounge
Business center
Airport shuttle
Handicapped accessible
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Hair dryer
Complimentary toiletries
Pets allowed