Travelling as          Guests

Pałac Bonerowski , Krakow

Rynek Główny 42/Św. Jana 1View Map
4.5/5 - Excellent
(431 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Room Types

Pałac Bonerowski Review and Rating

#76 of 257 hotels in Krakow (431 reviews)

Overall Rating (4.5)

Cleanliness (5)

Sleep Quality (4.5)

Value (4.5)

Service (4.5)

Location (5)

Rooms (4.5)

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Good, but falls short of a 5 star

by y0ungs4 on 05 Jan 2017

Ideally located, just off the main square (ask for quiet room to avoid noise) Friendly and helpful staff who respond to every request efficiently and promptly. Good breakfast, reasonably priced. Rooms comfortable. However...no turn down service as standard (unless specifically requested), small sized bath towels, shower only, spa very small and ill equipped (need to give 30 mins notice for sauna to warm up before use), faulty sink drain, missing tea cup and failed lamp not noticed until request...
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by Linda B on 01 Jan 2017 (Couple Traveller)

Large room very dark only small lamps.good but dark bathroom Only tea bags no coffee, no milk had to ask each day Waited over an hour in the restaurant for our evening meal which was forgotten Breakfast choice limited , not five or even four star First night extreme noise coming from one of the hotel rooms until approx 5am.so we had no sleep Good points very central ,nice shower ,bathrobes Needs an upgrade all round decorationwise and severly lacking in management structure

This is a Polish dream cone true

by thomas p on 01 Jan 2017 (Business Traveller)

STAYED in a suite at the Place in Krakow this .... is a palace with so many great things in the room a robe was given to me I think that was very thoughtful....The breakfast had more chooses and what a spreed from fishes three types four different sausages fresh fruit, cheeses from farms near this property and the Polish tomato's that rival the Jersey type sorry New Jersey a must stay thomas paul the pp of comedy told me and he was right!!!!!!!

Not 5 star

by masonic9 on 25 Dec 2016 (Couple Traveller)

Well where to start on arrival we where told the hotel had double booked and we would have to stay at a property away from the square .we stood are ground and they moved the next guest instead.No manager and the girl on reception could not see the problem if we wanted to stay somewhere elese we would have booked it. Breakfast hit and miss if you get served definitely not 5 star. On returning Saturday night the reception is full of drunk people from the nightclub which is in the hotel security w...
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As good as it could be!

by jackie b on 23 Dec 2016 (Family Traveller)

Stayed for three nights. Despite a rather inauspicious arrival as my mother tripped over the entrance step and fell flat on her face in. Front of reception, this hotel had everything required. The location is excellent on the main square in the old town. The room. Was gorgeous; furnishing was beautiful and beds very comfy. We were there for the Christmas market so it was very cold but the shower was wonderful- lots and lots of hot water, great fluffy towels and robes and slippers. Despite the...
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Pałac Bonerowski Address


Rynek Główny 42/Św. Jana 1

Krakow, Lesser Poland Voivodeship, Poland

About Pałac Bonerowski



Bar and lounge
Airport shuttle
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Conference room
Safe deposit box
Sauna bath
News stand
Pets allowed