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Rafaelhoteles Forum Alcala

Bulgaria, 2View Map
4/5 - Good
(545 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Rafaelhoteles Forum Alcala

#3 of 19 hotels in Alcala De Henares (545 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (4)

Service (4)

Location (4)

Rooms (4)

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Stupid fails

by Paul M on 16 Dec 2016 (Business Traveller)

Restaurant service is one of the worst ever seen: tooks our glasses before we ordered, ok will not order wine even if was my intention... service was so long... and not delivering to the table in any common sense (main course of some delivered before starter of others, I finished my dish when some just received their 1st dish...) Rooms are ok and nice to see but maintenance level is not there (fake leather seats totally cracked, some furniture damaged in bathroom...) Hotel make a mistake in in...
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Excellent

by paoloO2601LN on 19 Nov 2016 (Business Traveller)

Good service, good food all is ok. I found very professional services The personal is well prepared especially at reception. The locaton is good because f in in the middle of two train station to Madrid.

Ok Hotel, but needs help

by mwbvirginia on 10 Nov 2016 (Solo Traveller)

Spent two nights in this hotel in November. Check in was quick and the front desk agent explained the breakfast hours. The room is clean, modern and modestly stocked with shampoo and one bar of soap. There was no conditioner or lotion. The bed was comfortable and clean. The television was not operating correctly. The English language stations were all shutting on and off. I informed the front desk and they said they would get someone in the morning (the next day) to fix it. This never hap...
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Convenient location

by JBvB on 28 Oct 2016 (Friends Traveller)

Just outside old city center, 10 minute walk. Supermercado just around the corner, close to the highway, 20 km from Madrid and close to the airport. Convenient parking (closed). Good value for money, would stay there again.

Not right

by Barbara C on 25 Oct 2016 (Business Traveller)

When I go on a business trip I like normally to have high standards of service in the hotel where I stay as I'm far from home and days are long..this hotel might be good for tourism or for a quick weekend maybe, but when it comes to long staying it become annoying. Room daily cleaning is below average and limited to do the bed and swop the toilet. My pajama was always left as a deformed bunch of fabric on the bed .... food at the restaurant is poor and warmed, never fresh and breakfast selection...
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Hotel Location

Address

Bulgaria, 2

Madrid, Autonomous Region of Madrid, Spain

About Rafaelhoteles Forum Alcala

CHECK IN 2:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Valet parking
Tour desk
Massage beauty center
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Complimentary toiletries
Laundry
Pets allowed