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Renaissance Kota Bharu Hotel , Kota Baharu

Kota Sri Mutiara, Jalan Sultan Yahra PetraView Map
4/5 - Good
(304 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Renaissance Kota Bharu Hotel Review and Rating

#2 of 38 hotels in Kota Bharu (304 reviews)

Overall Rating (4)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (3.5)

Rooms (4)

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Average service for international hotel chain

by CK_Ong8271 on 28 Dec 2016 (Couple Traveller)

The hotel was nice however service need some improvement. Checked in to a room in 10th floor and was given only one towel. Called for additional towel and waited for 30mins and still not delivered. Was told only 4 housekeeping staff on duty but I cannot comprehend why as I only ask for towel. The room water heater is not working. Only get lukewarm water at best, called maintenance dept. and was told that I need let the water run for 15 mins before the water will be heated up. No luck even after...
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Value for your money

by bbsiqinsr on 15 Dec 2016 (Family Traveller)

I booked two rooms at this hotel for two nights in August 2016. The rooms are large and comfortable. Amenities provided in the room are satisfactory. The check-in and check-out processes were very smooth, efficient and fast. The staff are courteous and helpful, they can provide information regarding the places of interest in Kota Bharu. The breakfast was included with the room. The hotel offers varied selection of menu and we enjoyed the breakfast. As this trip was for charity purposes, we ...
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Clean, comfortable and convenient hotel

by Nok O on 06 Dec 2016 (Couple Traveller)

We wanted a slight higher ended hotel in KB and this is one of the two available. The hotel is very clean, neat and tidy in general and the room was spacious and comfy. Amenities provided are adequate and clean. However, I dislike the reason given for a single towel set provided and we had to call for an extra. General maintenance is wanting and the dated towels need refurbishment. Overall, the comfort level is highly reasonable and the staff are very friendly and helpful. The nightly performing...
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Good breakfasts and nice rooms

by Robin M on 03 Dec 2016 (Business Traveller)

The hotel proved a good base for our team of six working a couple of miles away. The rooms are spacious and well appointed. The breakfasts were a highlight of the trepanned there was a varied selection of dishes to suit all tastes. We only eat at the hotel once in the evening and this was a buffet that was also pretty good. There is high speed internet in the rooms for a small fee and free wi fi around the hotel. Kelantan is a dry state so don't expect to find any alcohol but there is a good r...
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An average stay

by Rafidah A on 04 Nov 2016 (Business Traveller)

I stayed here for few nights to find the rooms were quite pleasant with a touch of traditional deco. The dinner and lunch buffet are okay but it seems they repeat the menu after 1 day. They didn't served juice or cordial during buffet time. The meeting room felt so suffocating as no air ventilation and it smells old. To make it worse, you even can smoke outside the meeting room which basically the smoke will be aired for the whole halls.
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Renaissance Kota Bharu Hotel Address

Address

Kota Sri Mutiara, Jalan Sultan Yahra Petra

Kota Baharu, Kelantan, Malaysia

About Renaissance Kota Bharu Hotel

CHECK IN 12:00 PM
CHECK OUT 2:00 PM

Amenities

Wifi
Parking
Pool
Bar and lounge
Gym
Business center
Restaurant
Airport shuttle
Handicapped accessible
Concierge
Tour desk
Elevator lift
Reception 24 Hrs
Dry cleaning
Baby sitting
Air conditioner
No smoking
Golf course
Conference room
Currency exchange
Safe deposit box
Sauna bath
News stand
Atm cash machine
Mini bar
Cable satellite tv
Coffee maker
Microwave
Hair dryer
Laundry