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Residence Inn St. Louis Galleria

8011 Galleria ParkwayView Map
3.5/5 - Average
(220 reviews)

Why This Hotel?

Good Location
Free Wifi

Room Type

Provider
Room Types

Review and Rating of Residence Inn St. Louis Galleria

#2 of 2 hotels in Richmond Heights (220 reviews)

Overall Rating (3.5)

Cleanliness (4)

Sleep Quality (4)

Value (3.5)

Service (4)

Location (4)

Rooms (4)

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Not up to Marriott standards

by mitchpreston on 21 Jan 2017 (Family Traveller)

Booked New Years Eve "Penthouse". Very disappointed. Dirty glasses (3 only available) and in dishwasher, left not run. Kitchen dirty. Shower was non-functional. Entrance door would not close from outside, had to leave unlocked on departure. My Advice: check your room immediately after check-in, so no surprises on a late arrival. Housekeeping/maintenance poor, very poor. Alerted front desk. No action taken. Not your standard Marriott property.

Running down as we speak

by David L on 24 Nov 2016 (Family Traveller)

This place looks like it is on the chopping block. We came during the week of Thanksgiving, and although the staff was very nice, the place seemed half vacant. Honestly, I don't like the "apartment style" rooms, that are all exposed to the outside. They are basically just buildings of 8-plex units, all 2nd story are walk up, no elevator. If you happen to have a unit facing parking, great, but I can't imagine how annoying it would be to have a unit that's on the backside of one of the build...
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Great location

by PrettyPickyDenver on 16 Nov 2016 (Couple Traveller)

Tamara is a wonderful manager. She was proactive and responsive when I thought I'd lost my earrings. My husband did me a favor and packed them in a place that I would never look!! Clean, quiet, close to the freeway, shopping, restaurants and the Metrolink. Very nice. We'd book this location again.

Not your standard Residence Inn

by okmac on 11 Nov 2016 (Family Traveller)

Having stayed at many Residence Inn properties I was surprised by the lay out of this one. Though the rooms were comfortable and well appointed, the general lay out of the property is very disjointed. Having to walk from one building, potentially down a street or across the property, to get to another room or to the main office was a hassle. Further, the breakfast area is chaotic, crowded and cramped-- apparently they are in the midst of a remodel. I would not recommend this if you have any spe...
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Room and breakfast are per usual. Must be a bit sketchy when the police show up and a security guard is necessary.

by travellngcircus on 07 Nov 2016 (Family Traveller)

I like Residence Inns. I like the concept and the layout. This one is not at the top of the list, however. The property is a little tired and can stand an updating. Example: no USB outlets by the desk - only plugs. Decor was tired. Also, I'm not sure about the location. I thought being by the Galleria would make it pretty upscale. However, in the evening, there is a security guard screening cars at the entrance to the property. Also, some of St. Louis' finest were called in over what wa...
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Hotel Location

Address

8011 Galleria Parkway

Saint Louis, Missouri, United States

About Residence Inn St. Louis Galleria

CHECK IN 3:00 PM
CHECK OUT 12:00 PM

Amenities

Wifi
Parking
Gym
Dry cleaning
Air conditioner
Golf course
Conference room
Safe deposit box
News stand
Laundry
Pets allowed